For a customer support team, one of the most critical factors of success is efficiency. If they have so many support tickets coming in, it can be chaotic to manage and address all of them on time. You could use a tool like Trello and track each new incoming ticket on a card. But why manually create a card on Trello for every new ticket on Zendesk? You already have so much on your plate.
Take the help of this readymade Zendesk to Trello integration template. When you turn on this integration, a card will be automatically created on Trello for every new ticket on Zendesk. And, to make the work of your support team easier, you can add additional details like ticket description, priority, due date, etc.
Connect your Zendesk and Trello accounts in this integration and turn it on. Automate.io will shoulder the grunt work for you.
Step 1: This Bot runs whenever there is a new ticket in Zendesk.
Step 2: Automate.io will create a card on the specified list in Trello.
Zendesk is a popular multi-channel help desk software loaded with features for helpdesk automation, SLA management, support portal and more.
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