App Holder
ServiceNow

Save new ServiceNow records as tickets in Zendesk

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Description

Do you want to create service tickets for high-priority records from ServiceNow without switching between apps? With this integration template, you can now save time by automatically creating Zendesk tickets from ServiceNow.

With this ServiceNow & Zendesk Integration template, whenever there is a record created in ServiceNow, a ticket is instantly created in Zendesk with all the record data. Additionally, you can map out Created by & Updated by data from Servicenow to quickly for proper attribution.

Just connect your ServiceNow & Zendesk accounts to Automate.io, choose the data you want to map, activate the bot & you are done!

How it works?

  • Step 1: This bot runs whenever there is a new record created in your ServiceNow account.

  • Step 2: The bot then automatically creates a ticket in Zendesk from the data mapped from the ServiceNow record.

Apps you need

  • ServiceNow

    ServiceNow is a leading solution for business operations and IT management solution. It helps enterprises run IT, HR and customer service operations effectively.

  • Zendesk

    Zendesk is a popular multi-channel help desk software loaded with features for helpdesk automation, SLA management, support portal and more.

Why Automate.io?

Easy

No coding. No change in your apps. Setup and get going in 2 minutes.

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Used by 1000+ organizations globally - big and small. Live chat support available.

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