Save new ServiceNow records as tickets in Zendesk

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Do you want to create service tickets for high-priority records from ServiceNow without switching between apps? With this integration template, you can now save time by automatically creating Zendesk tickets from ServiceNow.

With this ServiceNow & Zendesk Integration template, whenever there is a record created in ServiceNow, a ticket is instantly created in Zendesk with all the record data. Additionally, you can map out Created by & Updated by data from Servicenow to quickly for proper attribution.

Just connect your ServiceNow & Zendesk accounts to, choose the data you want to map, activate the bot & you are done!

How it works?

  • 1

    This bot runs whenever there is a new record created in your ServiceNow account.

  • 2

    The bot then automatically creates a ticket in Zendesk from the data mapped from the ServiceNow record.

Apps you need

  • ServiceNow

    ServiceNow is a leading solution for business operations and IT management solution. It helps enterprises run IT, HR and customer service operations effectively.

  • Zendesk

    Zendesk is a popular multi-channel help desk software loaded with features for helpdesk automation, SLA management, support portal and more.


iPaaS products that connect multiple apps have been costly and complicated to use. brings the same power to small businesses at economical price so you can automate away your tedious & repetitive tasks once and for all.

Rated 4.8 out of 5 on


No coding. Easy to use drag and drop interface designed keeping non-technical users in mind.

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Used by 30,000+ organizations from 93 countries, from small businesses to Fortune 500.

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Runs on secure HTTPS and all sensitive data is stored using powerful encryption format.

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