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Save new ServiceNow records as tickets in Zendesk

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Do you want to create service tickets for high-priority records from ServiceNow without switching between apps? With this integration template, you can now save time by automatically creating Zendesk tickets from ServiceNow.

With this ServiceNow & Zendesk Integration template, whenever there is a record created in ServiceNow, a ticket is instantly created in Zendesk with all the record data. Additionally, you can map out Created by & Updated by data from Servicenow to quickly for proper attribution.

Just connect your ServiceNow & Zendesk accounts to, choose the data you want to map, activate the bot & you are done!

How it works?

  • Step 1: This bot runs whenever there is a new record created in your ServiceNow account.

  • Step 2: The bot then automatically creates a ticket in Zendesk from the data mapped from the ServiceNow record.

Apps you need

  • ServiceNow

    ServiceNow is a leading solution for business operations and IT management solution. It helps enterprises run IT, HR and customer service operations effectively.

  • Zendesk

    Zendesk is a popular multi-channel help desk software loaded with features for helpdesk automation, SLA management, support portal and more.



No coding. No change in your apps. Setup and get going in 2 minutes.


Runs on secure HTTPS channel & all sensitive data is stored in an encrypted format.


Used by 1000+ organizations globally - big and small. Live chat support available.

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