Save Labeled emails from Gmail to ServiceNow records

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Do you wish to save all the important emails that come to you in ServiceNow? With this integration template, you can organize the labeled emails that you receive in Gmail to ServiceNow. You will never miss out on taking action on any critical email, and your team will always be up-to-date on their status.

In this Gmail and ServiceNow Integration template, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. Additionally, you can map snippets from the labeled emails to Gmail to quickly understand the context of the email and take appropriate action on it.

Just connect your Gmail and ServiceNow accounts to, choose the data you want to map, activate the bot & you are done!

How it works?

  • 1

    This bot runs when you get a new email with a specific label from your Gmail account.

  • 2

    The bot then automatically creates a record in your ServiceNow account with the data mapped from the email.

Apps you need

  • Gmail

    Gmail is a popular email service from Google for individuals and businesses.

  • ServiceNow

    ServiceNow is a leading solution for business operations and IT management solution. It helps enterprises run IT, HR and customer service operations effectively.


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No coding. Easy to use drag and drop interface designed keeping non-technical users in mind.

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