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Add a New Issue in Jira on a New Record in ServiceNow

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Keeping your sales, support, and development teams on the same page can be challenging. They need to be updated in real-time about customer issues, tickets, etc.

This readymade integration template between ServiceNow & Jira will make can make that happen for you. With this integration, you need not waste any more time with manual efforts to keep them updated on the priorities. It’s time to let go of manual work & focus on growing your business.

This integration will create a new issue on Jira automatically whenever there is a new record to a particular table in ServiceNow. You can customize the integration by mapping the fields that you want from ServiceNow to Jira. Just sit back and let this automation do the work for you. Connect your ServiceNow & Jira accounts in, activate this Bot and you are done!

How it works?

  • Step 1: This Bot runs whenever there is a new record on ServiceNow

  • Step 2: A new issue will be created on Jira

Apps you need

  • ServiceNow

    ServiceNow is a leading solution for business operations and IT management solution. It helps enterprises run IT, HR and customer service operations effectively.

  • Jira

    Jira is a popular project management tool for software development. Plan your project, track progress and analyze.



No coding. No change in your apps. Setup and get going in 2 minutes.


Runs on secure HTTPS channel & all sensitive data is stored in an encrypted format.


Used by 1000+ organizations globally - big and small. Live chat support available.

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