ActiveCampaign
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ActiveCampaign and Freshdesk Integration

Easily automate the management of your tickets, agents and users in Freshdesk. Gather leads, trigger automated emails and put your email marketing on autopilot in ActiveCampaign. Do much more by connecting ActiveCampaign and Freshdesk.

Popular Integrations

  • Freshdesk - New Contact
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    ActiveCampaign - Add or Update a Contact

    Add or Update a Contact in ActiveCampaign on a New Contact in Freshdesk

  • ActiveCampaign - New Contact
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    Freshdesk - Reply to a Ticket

    Reply to a Ticket in Freshdesk on a New Contact in ActiveCampaign

  • ActiveCampaign - New Contact
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    Freshdesk - Add Note to a Ticket

    Add Note to a Ticket in Freshdesk on a New Contact in ActiveCampaign

  • ActiveCampaign - New Contact
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    Freshdesk - Add a Contact

    Add a Contact in Freshdesk on a New Contact in ActiveCampaign

  • ActiveCampaign - New Deal
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    Freshdesk - Add Note to a Ticket

    Add Note to a Ticket in Freshdesk on a New Deal in ActiveCampaign

  • ActiveCampaign - New Deal
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    Freshdesk - Reply to a Ticket

    Reply to a Ticket in Freshdesk on a New Deal in ActiveCampaign

  • ActiveCampaign - New Contact
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    Freshdesk - Add a Ticket

    Add a Ticket in Freshdesk on a New Contact in ActiveCampaign

  • Freshdesk - New Ticket
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    ActiveCampaign - Add or Update a Contact

    Add or Update a Contact in ActiveCampaign on a New Ticket in Freshdesk

Looking for something else?

Create your own Integration

Connect ActiveCampaign and Freshdesk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • ActiveCampaign - New Account

    New Account

    Triggers when a new Account is created

  • ActiveCampaign - New Contact

    New Contact

    Triggers when there is a new Contact (will not trigger on mass Contact imports)

  • ActiveCampaign - New Deal

    New Deal

    Triggers when there is a new Deal

  • ActiveCampaign - Account Updated

    Account Updated

    Triggers when an existing Account is updated

  • ActiveCampaign - New Campaign Email Open

    New Campaign Email Open

    Triggers when a Campaign Email is opened

  • ActiveCampaign - New Campaign Link Click

    New Campaign Link Click

    Triggers when a Campaign Link is clicked.

  • ActiveCampaign - Contact Unsubscribed

    Contact Unsubscribed

    Triggers when a Contact is unsubscribed from a list

  • ActiveCampaign - Contact Updated

    Contact Updated

    Triggers when a Contact is updated

  • ActiveCampaign - Deal Lost

    Deal Lost

    Triggers when a Deal is lost

  • ActiveCampaign - New Deal Stage Changed

    New Deal Stage Changed

    Triggers when deal stage is Changed

  • ActiveCampaign - Deal Won

    Deal Won

    Triggers when a Deal is won

  • ActiveCampaign - New Contact Tag

    New Contact Tag

    Triggers when a Contact Tagged

  • ActiveCampaign - New Deal Task Completed

    New Deal Task Completed

    Triggers when a Deal Task is marked completed

  • ActiveCampaign - New Contact Note

    New Contact Note

    Triggers when a new Note is added to Contact

  • ActiveCampaign - New Deal Note

    New Deal Note

    Triggers when a new Note is added to a Deal

  • ActiveCampaign - New Deal Task

    New Deal Task

    Triggers when a new Task is added to a Deal

  • Freshdesk - New Ticket

    New Ticket

    Triggers when a New Ticket is added

  • Freshdesk - New Contact

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.

  • Freshdesk - New Note added to Ticket

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket

  • Freshdesk - New Response on Ticket

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent

  • Freshdesk - Ticket Closed

    Ticket Closed

    Triggers when an existing Ticket is closed

  • Freshdesk - Ticket Updated

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk - Add a Ticket

    Add a Ticket

    Add a new Ticket

  • Freshdesk - Add a Contact

    Add a Contact

    Add a new Contact

  • Freshdesk - Add Note to a Ticket

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID

  • Freshdesk - Reply to a Ticket

    Reply to a Ticket

    Add a Response to an existing Ticket

  • Freshdesk - Close a Ticket

    Close a Ticket

    Change the Status of an existing ticket to "Closed"

  • Freshdesk - Search Agents

    Search Agents

    Search Agents using their email address or phone number

  • Freshdesk - Search Contacts

    Search Contacts

    Search Contacts using their email address or phone number

  • Freshdesk - Search Tickets

    Search Tickets

    Search Tickets using the Ticket ID

  • Freshdesk - Update a Contact

    Update a Contact

    Update an existing Contact with their email address or phone number

  • Freshdesk - Update Ticket

    Update Ticket

    Update an existing Ticket based on the Ticket ID

  • ActiveCampaign - Add or Update a Contact

    Add or Update a Contact

    Creates a new Contact or Updates an Existing Contact

  • ActiveCampaign - Add a Deal

    Add a Deal

    Creates a new Deal

  • ActiveCampaign - Add or Update Account

    Add or Update Account

    Creates a new Account or Updates an existing account

  • ActiveCampaign - Add a Contact to Automation

    Add a Contact to Automation

    Adds Contact to an Automation

  • ActiveCampaign - Update a Deal

    Update a Deal

    Updates an existing Deal

  • ActiveCampaign - Add a Contact Note

    Add a Contact Note

    Adds a Note to Contact

  • ActiveCampaign - Add a Deal note

    Add a Deal note

    Adds Note to a Deal

  • ActiveCampaign - Add a Deal Task

    Add a Deal Task

    Creates a new Task on Deal

  • ActiveCampaign - Search Contacts

    Search Contacts

    Search for a Contact based on Email Address or ID

  • ActiveCampaign - Search Deals

    Search Deals

    Searchs for a Deal

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect ActiveCampaign and Freshdesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Typeform
Zoho Forms
Google Forms

Forms

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ActiveCampaign Workflow

ActiveCampaign

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Freshdesk Workflow

Freshdesk

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Salesforce
LivePerson
Microsoft Dynamics

CRM

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