App Holder
Acuity Scheduling

Acuity Scheduling and Zendesk Integration

Get notified on new tickets, gather customer data. Connect Acuity Scheduling and Zendesk. Run workflows.

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Popular Integrations

  • Zendesk Acuity Scheduling

    Schedule an Appointment in Acuity Scheduling on a New Ticket in Zendesk

  • Acuity Scheduling Zendesk

    Add a Comment in Zendesk on a New Appointment in Acuity Scheduling

  • Acuity Scheduling Zendesk

    Add a Post in Zendesk on a New Appointment in Acuity Scheduling

  • Acuity Scheduling Zendesk

    Add a Comment to Post in Zendesk on a New Appointment in Acuity Scheduling

  • Zendesk Acuity Scheduling

    Add a Blocked Off time in Acuity Scheduling on a New Ticket in Zendesk

  • Zendesk Acuity Scheduling

    Schedule an Appointment in Acuity Scheduling on a Ticket Status changed in Zendesk

  • Zendesk Acuity Scheduling

    Schedule an Appointment in Acuity Scheduling on a Tag added to Ticket in Zendesk

  • Zendesk Acuity Scheduling

    Schedule an Appointment in Acuity Scheduling on a Agent replied to Ticket in Zendesk

Looking for something else?

Create your own Integration

Connect Acuity Scheduling and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Acuity Scheduling

    New Appointment

    Triggers when a new Appointment is scheduled
  • Acuity Scheduling

    Appointment Started

    Triggers a specific time before a scheduled Appointment starts
  • Acuity Scheduling

    Order Completed

    Triggers when an order is completed
  • Acuity Scheduling

    Appointment Canceled

    Triggers when a scheduled Appointment is canceled
  • Acuity Scheduling

    Appointment Changed

    Triggers when a scheduled Appointment is changed
  • Acuity Scheduling

    Appointment Rescheduled

    Triggers when a scheduled Appointment is rescheduled
  • Zendesk

    New Ticket

    Triggers when a new Ticket is created.
  • Zendesk

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
  • Zendesk

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
  • Zendesk

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.
  • Zendesk

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.
  • Zendesk

    New User/Agent

    Triggers when a new Customer or Agent is created.
  • Zendesk

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
  • Zendesk

    New Organization

    Triggers when a new Organization is created.
  • Zendesk

    New Group

    Triggers when a new Group is created.
  • Zendesk

    Updated Ticket

    Triggers when an existing Ticket is updated.
  • Zendesk

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk

    Add a Ticket

    Add a ticket.
  • Zendesk

    Add or Update a User / Agent

    Creates or updates a User / Agent.
  • Zendesk

    Search a Ticket

    Search for a Ticket.
  • Zendesk

    Add a Comment

    Adds a Comment to a Ticket.
  • Zendesk

    Add a Tag

    Adds a Tag to a Ticket.
  • Zendesk

    Update a Ticket

    Update a Ticket using the Ticket ID.
  • Zendesk

    Add an Organization

    Add a new Organization.
  • Zendesk

    Update an Organization

    Updates an Organization.
  • Zendesk

    Add a Comment to Post

    Add a Comment to the selected Post.
  • Zendesk

    Search Organizations

    Search Organizations using Organization ID or Name.
  • Zendesk

    Search a User/Agent

    Search for a User or an Agent
  • Zendesk

    Add a Post

    Add a Post to the Help Center.
  • Zendesk

    Search Posts

    Search Posts using Post ID or a Search Query.
  • Zendesk

    Change Ticket Status

    Change Status of a Ticket.
  • Zendesk

    Update a Post

    Update an existing Post in the Help Center.
  • Zendesk

    Search Groups

    Search Groups using Group ID or a Search Query.
  • Acuity Scheduling

    Schedule an Appointment

    Schedule a new Appointement
  • Acuity Scheduling

    Add a Blocked Off time

    Add Blocked off Time to your Calendar
  • Acuity Scheduling

    Add a Client

    Add a new Client
  • Acuity Scheduling

    Update a Client

    Update an existing Client after finding them by their first and last name
  • Acuity Scheduling

    Search an Appointment using Client Information

    Search for an Appointment using a Client's first name, last name and/or email address
  • Acuity Scheduling

    Search Clients

    Search Clients using their first name, last name or phone number

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Google Calendar

Calendar

Acuity Scheduling Workflow
Zendesk Workflow
Salesforce
Microsoft Dynamics
LivePerson

CRM

Connect Acuity Scheduling and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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