Acuity Scheduling

Acuity Scheduling and Zendesk Integration

Easily automate the management of your tickets, agents and users in Zendesk. Streamline your scheduled events from Acuity Scheduling to your favorite calendar app on autopilot. Do much more by connecting Acuity Scheduling and Zendesk.

Get Started

Popular Integrations

Zendesk - New Ticket
Acuity Scheduling - Schedule an Appointment

Schedule an Appointment in Acuity Scheduling on a New Ticket in Zendesk

Acuity Scheduling - New Appointment
Zendesk - Add a Comment

Add a Comment in Zendesk on a New Appointment in Acuity Scheduling

Acuity Scheduling - New Appointment
Zendesk - Add a Post

Add a Post in Zendesk on a New Appointment in Acuity Scheduling

Acuity Scheduling - New Appointment
Zendesk - Add a Comment to Post

Add a Comment to Post in Zendesk on a New Appointment in Acuity Scheduling

Zendesk - New Ticket
Acuity Scheduling - Add a Blocked Off time

Add a Blocked Off time in Acuity Scheduling on a New Ticket in Zendesk

Zendesk - Ticket Status changed
Acuity Scheduling - Schedule an Appointment

Schedule an Appointment in Acuity Scheduling on a Ticket Status changed in Zendesk

Zendesk - Tag added to Ticket
Acuity Scheduling - Schedule an Appointment

Schedule an Appointment in Acuity Scheduling on a Tag added to Ticket in Zendesk

Zendesk - Agent replied to Ticket
Acuity Scheduling - Schedule an Appointment

Schedule an Appointment in Acuity Scheduling on a Agent replied to Ticket in Zendesk

Looking for something else?

Create your own Integration

Connect Acuity Scheduling and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • Acuity Scheduling - New Appointment

    New Appointment

    Triggers when a new Appointment is scheduled

  • Acuity Scheduling - Appointment Started

    Appointment Started

    Triggers a specific time before a scheduled Appointment starts

  • Acuity Scheduling - Order Completed

    Order Completed

    Triggers when an order is completed

  • Acuity Scheduling - Appointment Canceled

    Appointment Canceled

    Triggers when a scheduled Appointment is canceled

  • Acuity Scheduling - Appointment Changed

    Appointment Changed

    Triggers when a scheduled Appointment is changed

  • Acuity Scheduling - Appointment Rescheduled

    Appointment Rescheduled

    Triggers when a scheduled Appointment is rescheduled

  • Zendesk - New Ticket

    New Ticket

    Triggers when a new Ticket is created.

  • Zendesk - Agent replied to Ticket

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.

  • Zendesk - Internal Note added to Ticket

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.

  • Zendesk - Tag added to Ticket

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.

  • Zendesk - Ticket Status changed

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.

  • Zendesk - New Post in Help Center

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.

  • Zendesk - New Comment added to Post

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.

  • Zendesk - New User/Agent

    New User/Agent

    Triggers when a new Customer or Agent is created.

  • Zendesk - Ticket assigned to Agent

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.

  • Zendesk - New Organization

    New Organization

    Triggers when a new Organization is created.

  • Zendesk - New Group

    New Group

    Triggers when a new Group is created.

  • Zendesk - Updated Ticket

    Updated Ticket

    Triggers when an existing Ticket is updated.

  • Zendesk - User replied to Ticket

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk - Add a Ticket

    Add a Ticket

    Add a ticket.

  • Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent

    Creates or updates a User / Agent.

  • Zendesk - Search a Ticket

    Search a Ticket

    Search for a Ticket.

  • Zendesk - Add a Comment

    Add a Comment

    Adds a Comment to a Ticket.

  • Zendesk - Add a Tag

    Add a Tag

    Adds a Tag to a Ticket.

  • Zendesk - Update a Ticket

    Update a Ticket

    Update a Ticket using the Ticket ID.

  • Zendesk - Add an Organization

    Add an Organization

    Add a new Organization.

  • Zendesk - Update an Organization

    Update an Organization

    Updates an Organization.

  • Zendesk - Add a Comment to Post

    Add a Comment to Post

    Add a Comment to the selected Post.

  • Zendesk - Search Organizations

    Search Organizations

    Search Organizations using Organization ID or Name.

  • Zendesk - Search a User/Agent

    Search a User/Agent

    Search for a User or an Agent

  • Zendesk - Add a Post

    Add a Post

    Add a Post to the Help Center.

  • Zendesk - Search Posts

    Search Posts

    Search Posts using Post ID or a Search Query.

  • Zendesk - Change Ticket Status

    Change Ticket Status

    Change Status of a Ticket.

  • Zendesk - Update a Post

    Update a Post

    Update an existing Post in the Help Center.

  • Zendesk - Search Groups

    Search Groups

    Search Groups using Group ID or a Search Query.

  • Acuity Scheduling - Schedule an Appointment

    Schedule an Appointment

    Schedule a new Appointement

  • Acuity Scheduling - Add a Blocked Off time

    Add a Blocked Off time

    Add Blocked off Time to your Calendar

  • Acuity Scheduling - Add a Client

    Add a Client

    Add a new Client

  • Acuity Scheduling - Update a Client

    Update a Client

    Update an existing Client after finding them by their first and last name

  • Acuity Scheduling - Search an Appointment using Client Information

    Search an Appointment using Client Information

    Search for an Appointment using a Client's first name, last name and/or email address

  • Acuity Scheduling - Search Clients

    Search Clients

    Search Clients using their first name, last name or phone number

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Acuity Scheduling and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Google Calendar
Google Meet

Calendar

Acuity Scheduling Workflow

Acuity Scheduling

Zendesk Workflow

Zendesk

Salesforce
Microsoft Dynamics
LivePerson

CRM

Try Now

Why Automate.io?

iPaaS products that connect multiple apps have been costly and complicated to use. Automate.io brings the same power to small businesses at economical price so you can automate away your tedious & repetitive tasks once and for all.

Rated 4.8 out of 5 on

Easy

No coding. Easy to use drag and drop interface designed keeping non-technical users in mind.

Trusted Worldwide

Used by 30,000+ organizations from 93 countries, from small businesses to Fortune 500.

Secure & Reliable

Runs on secure HTTPS and all sensitive data is stored using powerful encryption format.

Automate Work. Have Fun!

Say goodbye to those busy days.

Get Started for FREE

No credit card required.