App Holder
Asana

Asana and Freshdesk Integration

Get notified on new tickets, gather customer data. Connect Asana and Freshdesk. Run workflows.

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Popular Integrations

  • Freshdesk Asana

    Add a Task in Asana on a New Ticket in Freshdesk

  • Asana Freshdesk

    Add Note to a Ticket in Freshdesk on a New Task in Asana

  • Asana Freshdesk

    Reply to a Ticket in Freshdesk on a New Task in Asana

  • Freshdesk Asana

    Add a Comment in Asana on a New Ticket in Freshdesk

  • Freshdesk Asana

    Find Task in Asana on a New Ticket in Freshdesk

  • Asana Freshdesk

    Add Note to a Ticket in Freshdesk on a New Comment On Task in Asana

  • Asana Freshdesk

    Reply to a Ticket in Freshdesk on a New Comment On Task in Asana

  • Asana Freshdesk

    Reply to a Ticket in Freshdesk on a Task Completed in Asana

Looking for something else?

Create your own Integration

Connect Asana and Freshdesk the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Asana

    New Task

    Triggers when a new task is added to project
  • Asana

    Task Completed

    Triggers when a task is completed in a project
  • Asana

    New Comment On Task

    Triggers when a new comment is added to a task
  • Asana

    New Activity in Project

    Triggers when there are changes to Task due date, assignee, name, section etc.
  • Asana

    New Project

    Triggers when a new Project is added to workspace
  • Asana

    New Subtask

    Triggers when a new subtask is added to a task
  • Asana

    Tag added to Task

    Triggers when a specified tag is added to a task
  • Freshdesk

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk

    Add a Ticket

    Add a new Ticket
  • Freshdesk

    Add a Contact

    Add a new Contact
  • Freshdesk

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Asana

    Add a Task

    Create a new Task
  • Asana

    Add a Comment

    Add a New Comment to a Task
  • Asana

    Find Task

    Search a task by its name
  • Asana

    Add Project

    create a new project in a workspace
  • Asana

    Add Subtask

    create a new subtask on a task
  • Asana

    Find Project

    Search a project by its name
  • Asana

    Update Task

    updates a specified task
  • Asana

    Find Section / Column

    Search a Section / Column by name
  • Asana

    Find User

    Search a user by their email address

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

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Collaboration

Asana Workflow
Freshdesk Workflow
Salesforce
HubSpot CRM
Microsoft Dynamics

CRM

Connect Asana and Freshdesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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