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Facebook and Intercom Integration

Sync contact data and automate CRM actions. Connect Facebook and Intercom. Run workflows.

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Create your own Integration

Connect Facebook and Intercom the way you want. Start by selecting the trigger and action events listed here.

When This Happens

  • Intercom

    New Lead

    Triggers when a new lead is added
  • Intercom

    New User

    Triggers when a new user is added
  • Intercom

    Lead Converts to User

    Triggers when a lead is converted to user
  • Intercom

    Lead Enters Email

    Triggers when an anonymous lead enters his email address
  • Intercom

    Unattended Conversation

    Triggers when a conversation (either new or an existing), where the User is waiting for a reply for more than a specified amount of time.
  • Intercom

    New Company

    Triggers when a new Company is added
  • Intercom

    New Conversation

    Triggers when a users starts a new conversation
  • Intercom

    New Event

    Triggers when a specified user event occurs
  • Intercom

    Tag Added to a User

    Triggers when a new tag is added to a user
  • Intercom

    New Reply from User

    Triggers when a user replies to conversation
  • Intercom

    Conversation Closed

    Triggers when a conversation is closed by an admin
  • Intercom

    New Reply from Agent

    Triggers when an Agent replies to conversation
  • Intercom

    Internal Note added to Conversation

    Triggers when a admin adds a note to a conversation
  • Intercom

    User Email Updated

    Triggers when a user updates their email address
  • Intercom

    User Unsubscribed

    Triggers when a user unsubscribes from Intercom
  • Intercom

    Conversation Assigned to Agent

    Triggers when a conversation is assigned to a specific agent

Do this

  • Intercom

    Create or Update User

    Add or Update a User
  • Intercom

    Create or Update Lead

    Add or Update a Lead
  • Intercom

    Add Note to Conversation

    Add an internal note to a conversation
  • Intercom

    Add Event to User

    Add an event that occured to a user
  • Intercom

    Send Message to User

    Send a new message to a User, or reply to an existing conversation.
  • Intercom

    Create Incoming Messages

    Create a new message in your Intercom as if it is sent by a specified User.
  • Intercom

    Add Note to User

    Add a note to a user (not conversation)
  • Intercom

    Create or Update Company

    Add or Update Company
  • Intercom

    Search Leads

    Search a lead in your intercom account
  • Intercom

    Search Users

    Search a user in your intercom account
  • Intercom

    Add Tag to User

    Tag a user in your app
  • Intercom

    Update User

    Updates an User
  • Intercom

    Search Conversations

    Search a conversation in your intercom account

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Facebook Workflow
Intercom Workflow


QuickBooks Online


Connect Facebook and Intercom with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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No coding. No change in your apps. Setup and get going in 2 minutes.


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