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Freshdesk

Freshdesk and Google Docs Integration

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Popular Integrations

  • Freshdesk Google Docs

    Append Text to a Document in Google Docs on a New Ticket in Freshdesk

  • Google Docs Freshdesk

    Add a Ticket in Freshdesk on a New Document in Google Docs

  • Google Docs Freshdesk

    Add Note to a Ticket in Freshdesk on a New Document in Google Docs

  • Google Docs Freshdesk

    Reply to a Ticket in Freshdesk on a New Document in Google Docs

  • Freshdesk Google Docs

    Append Text to a Document in Google Docs on a New Contact in Freshdesk

  • Freshdesk Google Docs

    Append Text to a Document in Google Docs on a New Response on Ticket in Freshdesk

  • Freshdesk Google Docs

    Append Text to a Document in Google Docs on a New Note added to Ticket in Freshdesk

  • Freshdesk Google Docs

    Add a Document in Google Docs on a New Note added to Ticket in Freshdesk

Looking for something else?

Create your own Integration

Connect Freshdesk and Google Docs the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Google Docs

    New Document

    Triggers when a new Document is added. Opionally, a specific folder can be specified
  • Freshdesk

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk

    Add a Ticket

    Add a new Ticket
  • Freshdesk

    Add a Contact

    Add a new Contact
  • Freshdesk

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Google Docs

    Add a Document

    Creates a new Google Docs Document
  • Google Docs

    Create a Document from Template

    Creates a new Google Docs Document from a template replacing all instances of a particular placeholder with the provided value. If no values are provided for a placeholder, they do not get replaced in the new document. For E.g. - {{Name}}, here all instances of 'Name' in the doc will be replaced by the value provided in the bot
  • Google Docs

    Append Text to a Document

    Append new content to an existing document.
  • Google Docs

    Search Documents

    Search for a Document with a given name. Optionally specify a parent folder and Document type.

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Google Drive
Dropbox

File Management

Google Docs Workflow
Freshdesk Workflow
Salesforce
Microsoft Dynamics
LivePerson

CRM

Connect Freshdesk and Google Docs with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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