App Holder
Freshdesk

Freshdesk and Google Sheets Integration

Create new rows in spreadsheets automatically. Connect Freshdesk and Google Sheets. Run workflows.

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Popular Integrations

  • Freshdesk Google Sheets

    Add Row in Google Sheets on a New Ticket in Freshdesk

  • Google Sheets Freshdesk

    Add a Ticket in Freshdesk on a New Row in Google Sheets

  • Google Sheets Freshdesk

    Add a Contact in Freshdesk on a New Row in Google Sheets

  • Freshdesk Google Sheets

    Add Row in Google Sheets on a New Contact in Freshdesk

  • Freshdesk Google Sheets

    Add Row in Google Sheets on a New Note added to Ticket in Freshdesk

  • Freshdesk Google Sheets

    Add Row in Google Sheets on a New Response on Ticket in Freshdesk

  • Freshdesk Google Sheets

    Update a Row in Google Sheets on a New Ticket in Freshdesk

  • Google Sheets Freshdesk

    Add a Ticket in Freshdesk on a New or Updated Row in Google Sheets

Looking for something else?

Create your own Integration

Connect Freshdesk and Google Sheets the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Google Sheets

    New Row

    Triggers when a new row is added in a worksheet (recommended)
  • Google Sheets

    New or Updated Row

    Triggers when a new Row is added or an existing Row is updated
  • Google Sheets

    New Spreadsheet

    Triggers when a Spreadsheet is created
  • Google Sheets

    New Worksheet

    Triggers when a Worksheet is created
  • Google Sheets

    New Row (old version)

    Triggers when a new row is added in a worksheet
  • Freshdesk

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk

    Add a Ticket

    Add a new Ticket
  • Freshdesk

    Add a Contact

    Add a new Contact
  • Freshdesk

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Google Sheets

    Add Row

    Adds a new Row. Use this only if you have an issue with the other ‘Add Row’ action.
  • Google Sheets

    Add a Worksheet

    Adds a new Worksheet to a given Spreadsheet
  • Google Sheets

    Search Rows

    Searches a row based on column value
  • Google Sheets

    Update a Row

    Update a row in a given Worksheet based on row id
  • Google Sheets

    Add Row (older version)

    Adds a new row to a given Worksheet
  • Google Sheets

    Delete a Row

    Delete a Row from the specified Worksheet based on the Row ID

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Typeform
Wufoo
Google Forms

Forms

Google Sheets Workflow
Freshdesk Workflow
Salesforce
HubSpot CRM
Microsoft Dynamics

CRM

Connect Freshdesk and Google Sheets with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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