App Holder
Freshdesk

Freshdesk and Mailchimp Integration

Gather leads into Mailchimp, automate marketing and sales process.Create new Freshdesk tickets and send messages. Do much more by connecting Freshdesk and Mailchimp.

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Popular Integrations

  • Mailchimp - New Subscriber Freshdesk - Add a Contact

    Add a Contact in Freshdesk on a New Subscriber in Mailchimp

  • Mailchimp - New Subscriber Freshdesk - Add Note to a Ticket

    Add Note to a Ticket in Freshdesk on a New Subscriber in Mailchimp

  • Mailchimp - New Subscriber Freshdesk - Reply to a Ticket

    Reply to a Ticket in Freshdesk on a New Subscriber in Mailchimp

  • Mailchimp - Updated Subscriber Freshdesk - Add a Contact

    Add a Contact in Freshdesk on a Updated Subscriber in Mailchimp

  • Mailchimp - Updated Subscriber Freshdesk - Add Note to a Ticket

    Add Note to a Ticket in Freshdesk on a Updated Subscriber in Mailchimp

  • Freshdesk - New Contact Mailchimp - Add or Update a Subscriber

    Add or Update a Subscriber in Mailchimp on a New Contact in Freshdesk

  • Mailchimp - Updated Subscriber Freshdesk - Reply to a Ticket

    Reply to a Ticket in Freshdesk on a Updated Subscriber in Mailchimp

  • Mailchimp - New Subscriber Freshdesk - Add a Ticket

    Add a Ticket in Freshdesk on a New Subscriber in Mailchimp

Looking for something else?

Create your own Integration

Connect Freshdesk and Mailchimp the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Mailchimp - New Subscriber

    New Subscriber

    Triggers when a new Subscriber is added to specified List/Audience. Does not trigger for bulk imports.
  • Mailchimp - Updated Subscriber

    Updated Subscriber

    Triggers when a Subscriber in the specified List/Audience is Updated
  • Mailchimp - Campaign Sent

    Campaign Sent

    Triggers when an Email Campaign is Sent
  • Mailchimp - Subscriber Cleaned

    Subscriber Cleaned

    Triggers when a new Subscriber is cleaned from a List/Audience
  • Mailchimp - New Campaign

    New Campaign

    Triggers when a new Email Campaign is Created
  • Mailchimp - New List/Audience

    New List/Audience

    Triggers when a new List/Audience is Created
  • Mailchimp - Unsubscription From Campaign

    Unsubscription From Campaign

    Triggers when a Subscriber unsubscribes from a Campaign
  • Mailchimp - Unsubscription From List/Audience

    Unsubscription From List/Audience

    Triggers when a List/Audience member Unsubscribes
  • Freshdesk - New Ticket

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk - New Contact

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk - New Note added to Ticket

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk - New Response on Ticket

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk - Ticket Closed

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk - Ticket Updated

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk - Add a Ticket

    Add a Ticket

    Add a new Ticket
  • Freshdesk - Add a Contact

    Add a Contact

    Add a new Contact
  • Freshdesk - Add Note to a Ticket

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk - Reply to a Ticket

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk - Close a Ticket

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk - Search Agents

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk - Search Contacts

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk - Search Tickets

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk - Update a Contact

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk - Update Ticket

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Mailchimp - Add or Update a Subscriber

    Add or Update a Subscriber

    Adds or Updates a Subscriber to a specified List/Audience
  • Mailchimp - Add a Subscriber to Automation

    Add a Subscriber to Automation

    Adds an existing subscriber to an Automation. Please note that the Subscriber should be in the same list/audience associated with the Automation. Use 'Add or Update a Subscriber' action if you instead wish to trigger automation for new subscribers not in the list/audience
  • Mailchimp - Tag a Subscriber

    Tag a Subscriber

    Tag a Subscriber. Tags are specific to the selected List/Audience
  • Mailchimp - Add a List/Audience

    Add a List/Audience

    Create a new List/Audience
  • Mailchimp - Add a Tag

    Add a Tag

    Create a new Tag
  • Mailchimp - Get Subscriber Activity

    Get Subscriber Activity

    Get the Subscribers email open / click Activity for a Campaign
  • Mailchimp - Remove a Subscriber from Group

    Remove a Subscriber from Group

    Remove a Subscriber from a Group using the Subscriber's email address
  • Mailchimp - Unsubscribe from list

    Unsubscribe from list

    Removes Subscriber from the List/Audience
  • Mailchimp - Search Subscribers

    Search Subscribers

    Search for Subscriber in the specified List/Audience
  • Mailchimp - Remove a Subscriber from an Automation Email

    Remove a Subscriber from an Automation Email

    Remove a Subscriber from an Automation Email

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

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