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Freshdesk

Freshdesk and Microsoft SharePoint Integration

Post content to social media automatically. Connect Freshdesk and Microsoft SharePoint. Run workflows.

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Popular Integrations

  • Freshdesk Microsoft SharePoint

    Send Group Email in Microsoft SharePoint on a New Ticket in Freshdesk

  • Freshdesk Microsoft SharePoint

    Add a Task in Microsoft SharePoint on a New Ticket in Freshdesk

  • Microsoft SharePoint Freshdesk

    Reply to a Ticket in Freshdesk on a New Task in Microsoft SharePoint

  • Microsoft SharePoint Freshdesk

    Add Note to a Ticket in Freshdesk on a New Task in Microsoft SharePoint

  • Freshdesk Microsoft SharePoint

    Send Group Email in Microsoft SharePoint on a New Note added to Ticket in Freshdesk

  • Freshdesk Microsoft SharePoint

    Send Group Email in Microsoft SharePoint on a New Contact in Freshdesk

  • Freshdesk Microsoft SharePoint

    Send Group Email in Microsoft SharePoint on a New Response on Ticket in Freshdesk

  • Microsoft SharePoint Freshdesk

    Add a Ticket in Freshdesk on a New Document in Microsoft SharePoint

Looking for something else?

Create your own Integration

Connect Freshdesk and Microsoft SharePoint the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Microsoft SharePoint

    New Document

    Triggers when a new Document is added to the selected Site's Document Library
  • Microsoft SharePoint

    New Task

    Triggers when a new Task is added to a particular Plan. Requires Admin Consent
  • Microsoft SharePoint

    New Calendar Event for Group

    Triggers when a new Event is added to the Group Calendar. Requires Admin Consent
  • Microsoft SharePoint

    New Group Email

    Triggers when a new group email is received. Requires Admin Consent
  • Freshdesk

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk

    Add a Ticket

    Add a new Ticket
  • Freshdesk

    Add a Contact

    Add a new Contact
  • Freshdesk

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Microsoft SharePoint

    Add a Task

    Add a Task to a Bucket in Plan. Requires Admin Consent
  • Microsoft SharePoint

    Send Group Email

    Send an email to a group for a site. Requires Admin Consent
  • Microsoft SharePoint

    Add an Event to Group Calendar

    Add an Event to the selected Group Calendar. Requires Admin Consent
  • Microsoft SharePoint

    Move a Task

    Move a Task to the specified Bucket in a Plan. Requires Admin Consent
  • Microsoft SharePoint

    Search Documents

    Search Documents based on the Document ID or Document Name. Searches on Document Name look for case insensitive exact matches
  • Microsoft SharePoint

    Search Sites

    Search Sites based on the Site ID or Site Name. Searches on Site Name look for case insensitive exact matches

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

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Microsoft SharePoint Workflow
Freshdesk Workflow
Salesforce
Microsoft Dynamics
LivePerson

CRM

Connect Freshdesk and Microsoft SharePoint with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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