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Freshdesk

Freshdesk and Pipedrive Integration

Sync contact data and automate sales activity in Pipedrive.Create new Freshdesk tickets and send messages. Do much more by connecting Freshdesk and Pipedrive.

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Popular Integrations

  • Freshdesk - New Ticket Pipedrive - Add an Activity

    Add an Activity in Pipedrive on a New Ticket in Freshdesk

  • Pipedrive - New Activity Freshdesk - Reply to a Ticket

    Reply to a Ticket in Freshdesk on a New Activity in Pipedrive

  • Pipedrive - New Activity Freshdesk - Add Note to a Ticket

    Add Note to a Ticket in Freshdesk on a New Activity in Pipedrive

  • Pipedrive - New Person Freshdesk - Add Note to a Ticket

    Add Note to a Ticket in Freshdesk on a New Person in Pipedrive

  • Pipedrive - New Person Freshdesk - Add a Contact

    Add a Contact in Freshdesk on a New Person in Pipedrive

  • Pipedrive - New Person Freshdesk - Reply to a Ticket

    Reply to a Ticket in Freshdesk on a New Person in Pipedrive

  • Freshdesk - New Contact Pipedrive - Add or Update a Person

    Add or Update a Person in Pipedrive on a New Contact in Freshdesk

  • Freshdesk - New Ticket Pipedrive - Add a Note

    Add a Note in Pipedrive on a New Ticket in Freshdesk

Looking for something else?

Create your own Integration

Connect Freshdesk and Pipedrive the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Pipedrive - Updated Deal

    Updated Deal

    Triggers when an existing Deal is updated
  • Pipedrive - Won Deal

    Won Deal

    Triggers when a Deal is won
  • Pipedrive - New Activity

    New Activity

    Triggers on new Activity linked to a Person, an Organization or a Deal
  • Pipedrive - New Deal

    New Deal

    Triggers when a new Deal is created
  • Pipedrive - New Person

    New Person

    Triggers when a new Person is added
  • Pipedrive - New Product

    New Product

    Triggers when a new Product is created
  • Pipedrive - Lost Deal

    Lost Deal

    Triggers when a Deal is lost
  • Pipedrive - Deal enters a stage

    Deal enters a stage

    Triggers when a Deal enters a particular Stage
  • Pipedrive - Updated Person

    Updated Person

    Triggers when an existing Person's details are updated
  • Pipedrive - New Organization

    New Organization

    Triggers when a new Organization is added
  • Pipedrive - Updated Organization

    Updated Organization

    Triggers when an existing Organization's details are updated
  • Pipedrive - New Note

    New Note

    Triggers when a new Note is added to a Person, an Organization or a Deal
  • Freshdesk - New Ticket

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk - New Contact

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk - New Note added to Ticket

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk - New Response on Ticket

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk - Ticket Closed

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk - Ticket Updated

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk - Add a Ticket

    Add a Ticket

    Add a new Ticket
  • Freshdesk - Add a Contact

    Add a Contact

    Add a new Contact
  • Freshdesk - Add Note to a Ticket

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk - Reply to a Ticket

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk - Close a Ticket

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk - Search Agents

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk - Search Contacts

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk - Search Tickets

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk - Update a Contact

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk - Update Ticket

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Pipedrive - Add an Activity

    Add an Activity

    Add new Activity linked to a Deal, Person or Organization
  • Pipedrive - Add or Update a Person

    Add or Update a Person

    Add or Update a Person using their Name
  • Pipedrive - Add a Deal

    Add a Deal

    Add a Deal using its title
  • Pipedrive - Add a Note

    Add a Note

    Add a Note to a Person, Deal or Organization
  • Pipedrive - Add an Organization

    Add an Organization

    Add an Organization using its Name
  • Pipedrive - Update an Organization

    Update an Organization

    Update an existing Organization using Organization Id
  • Pipedrive - Add a Product to a Deal

    Add a Product to a Deal

    Add a Product to an existing Deal using the Deal ID.If the Product does not exist,a new Product is created
  • Pipedrive - Update Deal

    Update Deal

    Update a Deal using its Deal ID
  • Pipedrive - Get Deal(s) for Contact

    Get Deal(s) for Contact

    Get Deal(s) for specified Person
  • Pipedrive - Get Contact(s) for Deal

    Get Contact(s) for Deal

    Get Contact(s) for specified Deal
  • Pipedrive - Search an Organization

    Search an Organization

    Search for an Organisation based on Pipedrive ID of the Organization or Organization name
  • Pipedrive - Search a Person

    Search a Person

    Search for a Person based on Pipedrive ID of Person or Email Address or Name of the Person
  • Pipedrive - Search a Deal

    Search a Deal

    Search for a Deal based on Pipedrive ID of the Deal or Deal Name
  • Pipedrive - Search Users

    Search Users

    Search for a User based on Pipedrive ID of User or Email Address or Name of the User
  • Pipedrive - Search Products

    Search Products

    Search Products using the Product ID or Product name

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Typeform
Facebook Lead Ads
Wufoo

Forms

Pipedrive Workflow
Freshdesk Workflow
Slack
Google Hangouts Chat
Microsoft Teams

Collaboration

Connect Freshdesk and Pipedrive with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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