App Holder
Freshdesk

Freshdesk and Pipedrive Integration

Sync contact data and automate CRM actions. Connect Freshdesk and Pipedrive. Run workflows.

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Popular Integrations

  • Freshdesk Pipedrive

    Add an Activity in Pipedrive on a New Ticket in Freshdesk

  • Pipedrive Freshdesk

    Reply to a Ticket in Freshdesk on a New Activity in Pipedrive

  • Pipedrive Freshdesk

    Add Note to a Ticket in Freshdesk on a New Activity in Pipedrive

  • Pipedrive Freshdesk

    Add Note to a Ticket in Freshdesk on a New Person in Pipedrive

  • Pipedrive Freshdesk

    Add a Contact in Freshdesk on a New Person in Pipedrive

  • Pipedrive Freshdesk

    Reply to a Ticket in Freshdesk on a New Person in Pipedrive

  • Freshdesk Pipedrive

    Add or Update a Person in Pipedrive on a New Contact in Freshdesk

  • Freshdesk Pipedrive

    Add a Note in Pipedrive on a New Ticket in Freshdesk

Looking for something else?

Create your own Integration

Connect Freshdesk and Pipedrive the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Pipedrive

    Updated Deal

    Triggers when an existing Deal is updated
  • Pipedrive

    Won Deal

    Triggers when a Deal is won
  • Pipedrive

    New Activity

    Triggers on new Activity linked to a Person, an Organization or a Deal
  • Pipedrive

    New Deal

    Triggers when a new Deal is created
  • Pipedrive

    New Person

    Triggers when a new Person is added
  • Pipedrive

    New Product

    Triggers when a new Product is created
  • Pipedrive

    Lost Deal

    Triggers when a Deal is lost
  • Pipedrive

    Deal enters a stage

    Triggers when a Deal enters a particular Stage
  • Pipedrive

    Updated Person

    Triggers when an existing Person's details are updated
  • Pipedrive

    New Organization

    Triggers when a new Organization is added
  • Pipedrive

    Updated Organization

    Triggers when an existing Organization's details are updated
  • Pipedrive

    New Note

    Triggers when a new Note is added to a Person, an Organization or a Deal
  • Freshdesk

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk

    Add a Ticket

    Add a new Ticket
  • Freshdesk

    Add a Contact

    Add a new Contact
  • Freshdesk

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Pipedrive

    Add an Activity

    Add new Activity linked to a Deal, Person or Organization
  • Pipedrive

    Add or Update a Person

    Add or Update a Person using their Name
  • Pipedrive

    Add a Deal

    Add a Deal using its title
  • Pipedrive

    Add a Note

    Add a Note to a Person, Deal or Organization
  • Pipedrive

    Add an Organization

    Add an Organization using its Name
  • Pipedrive

    Update an Organization

    Update an existing Organization using Organization Id
  • Pipedrive

    Add a Product to a Deal

    Add a Product to an existing Deal using the Deal ID.If the Product does not exist,a new Product is created
  • Pipedrive

    Update Deal

    Update a Deal using its Deal ID
  • Pipedrive

    Get Deal(s) for Contact

    Get Deal(s) for specified Person
  • Pipedrive

    Get Contact(s) for Deal

    Get Contact(s) for specified Deal
  • Pipedrive

    Search an Organization

    Search for an Organisation based on Pipedrive ID of the Organization or Organization name
  • Pipedrive

    Search a Person

    Search for a Person based on Pipedrive ID of Person or Email Address or Name of the Person
  • Pipedrive

    Search a Deal

    Search for a Deal based on Pipedrive ID of the Deal or Deal Name
  • Pipedrive

    Search Users

    Search for a User based on Pipedrive ID of User or Email Address or Name of the User
  • Pipedrive

    Search Products

    Search Products using the Product ID or Product name

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Typeform
Wufoo
Google Forms

Forms

Pipedrive Workflow
Freshdesk Workflow
Slack
Google Hangouts Chat

Collaboration

Connect Freshdesk and Pipedrive with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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