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Freshdesk

Freshdesk and RSS Feed Integration

Manage documents and send notifications on new content automatically.Create new Freshdesk tickets and send messages. Do much more by connecting Freshdesk and RSS Feed.

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Popular Integrations

  • RSS Feed - New Feed Item Freshdesk - Reply to a Ticket

    Reply to a Ticket in Freshdesk on a New Feed Item in RSS Feed

  • RSS Feed - New Feed Item Freshdesk - Add Note to a Ticket

    Add Note to a Ticket in Freshdesk on a New Feed Item in RSS Feed

  • RSS Feed - New Feed Item Freshdesk - Add a Ticket

    Add a Ticket in Freshdesk on a New Feed Item in RSS Feed

Looking for something else?

Create your own Integration

Connect Freshdesk and RSS Feed the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • RSS Feed - New Feed Item

    New Feed Item

    Triggers when there is a new item in the RSS feed
  • Freshdesk - New Ticket

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk - New Contact

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk - New Note added to Ticket

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk - New Response on Ticket

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk - Ticket Closed

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk - Ticket Updated

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk - Add a Ticket

    Add a Ticket

    Add a new Ticket
  • Freshdesk - Add a Contact

    Add a Contact

    Add a new Contact
  • Freshdesk - Add Note to a Ticket

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk - Reply to a Ticket

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk - Close a Ticket

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk - Search Agents

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk - Search Contacts

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk - Search Tickets

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk - Update a Contact

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk - Update Ticket

    Update Ticket

    Update an existing Ticket based on the Ticket ID

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Twitter
Facebook
Facebook Pages

Social

RSS Feed Workflow
Freshdesk Workflow
Salesforce
Microsoft Dynamics
LivePerson

CRM

Connect Freshdesk and RSS Feed with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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