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Freshdesk

Freshdesk and Shopify Integration

Sync customer data and automate payments. Connect Freshdesk and Shopify. Run workflows.

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Popular Integrations

  • Shopify Freshdesk

    Add Note to a Ticket in Freshdesk on a New Customer in Shopify

  • Shopify Freshdesk

    Add a Contact in Freshdesk on a New Customer in Shopify

  • Shopify Freshdesk

    Reply to a Ticket in Freshdesk on a New Customer in Shopify

  • Freshdesk Shopify

    Add or Update Customer in Shopify on a New Contact in Freshdesk

  • Shopify Freshdesk

    Add a Ticket in Freshdesk on a New Customer in Shopify

  • Shopify Freshdesk

    Add Note to a Ticket in Freshdesk on a Abandoned Cart in Shopify

  • Shopify Freshdesk

    Reply to a Ticket in Freshdesk on a Abandoned Cart in Shopify

  • Shopify Freshdesk

    Add Note to a Ticket in Freshdesk on a New Fulfillment Event in Shopify

Looking for something else?

Create your own Integration

Connect Freshdesk and Shopify the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Shopify

    Abandoned Cart

    Triggers when the shopping cart is abandoned
  • Shopify

    Updated Order

    Triggers when an existing order is updated or a new one gets created
  • Shopify

    New Customer

    Triggers when there is a new Customer
  • Shopify

    New Fulfillment Event

    Triggers when there is a new fullfilment event
  • Shopify

    New Order

    Triggers when there is a new Order
  • Shopify

    New Fulfilled Order

    Triggers when an order is fulfilled
  • Shopify

    New Paid Order

    Triggers when an Order is Paid
  • Shopify

    Order Cancellation

    Triggers when an Order is Cancelled
  • Shopify

    New Blog Entry

    Triggers when a new entry is added to a blog in your Shopify store
  • Shopify

    New Product

    Triggers when a new Product is added
  • Shopify

    New Order Line Item

    Triggers when there is a Order, for each line item. If there is an order with 5 line items, the Bot will run 5 times, each time with details of one line item
  • Shopify

    New Variant

    Triggers when a new Variant is added
  • Freshdesk

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk

    Add a Ticket

    Add a new Ticket
  • Freshdesk

    Add a Contact

    Add a new Contact
  • Freshdesk

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Shopify

    Add or Update Customer

    Creates a new Customer or Updates an existing Customer
  • Shopify

    Add Order

    Creates a new Order
  • Shopify

    Add or Update Product

    Creates a new Product or Updates an existing Product
  • Shopify

    Search a Customer

    Search for a Customer
  • Shopify

    Add Product Variant

    Creates a new Product Variant
  • Shopify

    Archive an Order

    Archives an existing Order
  • Shopify

    Update Product Variant

    Updates an existing Product Variant
  • Shopify

    Search an order

    Search an Order based on Order Id or Customer Email
  • Shopify

    Search a Product

    Search for a Product
  • Shopify

    Search a Product Variant

    Search Product Variants based on title
  • Shopify

    Tag a Customer

    Add Tags to an existing Customer
  • Shopify

    Add Blog Entry

    Creates a new Blog Post

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Mailchimp
AWeber
HubSpot

Marketing

Shopify Workflow
Freshdesk Workflow
Salesforce
Microsoft Dynamics
LivePerson

CRM

Connect Freshdesk and Shopify with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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