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Freshdesk

Freshdesk and Zoho CRM Integration

Sync contact data and automate CRM actions. Connect Freshdesk and Zoho CRM. Run workflows.

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Popular Integrations

  • Zoho CRM Freshdesk

    Add a Contact in Freshdesk on a New Contact in Zoho CRM

  • Zoho CRM Freshdesk

    Reply to a Ticket in Freshdesk on a New Contact in Zoho CRM

  • Zoho CRM Freshdesk

    Add Note to a Ticket in Freshdesk on a New Contact in Zoho CRM

  • Zoho CRM Freshdesk

    Add a Contact in Freshdesk on a New Lead in Zoho CRM

  • Zoho CRM Freshdesk

    Add Note to a Ticket in Freshdesk on a New Lead in Zoho CRM

  • Zoho CRM Freshdesk

    Reply to a Ticket in Freshdesk on a New Lead in Zoho CRM

  • Freshdesk Zoho CRM

    Add or Update a Contact in Zoho CRM on a New Contact in Freshdesk

  • Freshdesk Zoho CRM

    Add or Update a Lead in Zoho CRM on a New Contact in Freshdesk

Looking for something else?

Create your own Integration

Connect Freshdesk and Zoho CRM the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Zoho CRM

    New Contact

    Triggers when a new contact is created
  • Zoho CRM

    New Lead

    Triggers when a new lead is created
  • Zoho CRM

    New Task

    Triggers when a new task is created
  • Zoho CRM

    Modified Lead

    Triggers when a lead is modified or a new lead is created
  • Zoho CRM

    Modified Potential

    Triggers when a potential is modfied
  • Zoho CRM

    New Account

    Triggers when a new account is created
  • Zoho CRM

    Modified Contact

    Triggers when a contact is modified or a new contact is created
  • Zoho CRM

    New Invoice

    Triggers When a new invoice is created
  • Zoho CRM

    New Invoice Line Item

    Triggers once for each line item of a new invoice
  • Zoho CRM

    New Potential

    Triggers when a new potential is created
  • Zoho CRM

    Modified Event

    Triggers when an event is modified
  • Zoho CRM

    Modified Task

    Triggers when a task is modified
  • Zoho CRM

    Modified Account

    Triggers when a contact is modified or a new contact is created
  • Zoho CRM

    New Quote

    Triggers When a new quote is created
  • Zoho CRM

    New Sales Order

    Triggers When a new sales order is created
  • Zoho CRM

    New Event

    Triggers When a new event is created
  • Freshdesk

    New Ticket

    Triggers when a New Ticket is added
  • Freshdesk

    New Contact

    Triggers when a new Contact is added. NOTE: This trigger supports upto a maximum of 100 contacts at a time.
  • Freshdesk

    New Note added to Ticket

    Triggers when an internal Note is added to an existing Ticket
  • Freshdesk

    New Response on Ticket

    Triggers when a Response is added to an existing Ticket either by a Customer or an Agent
  • Freshdesk

    Ticket Closed

    Triggers when an existing Ticket is closed
  • Freshdesk

    Ticket Updated

    Triggers when an existing Ticket is updated

Do this

ACTIONS
  • Freshdesk

    Add a Ticket

    Add a new Ticket
  • Freshdesk

    Add a Contact

    Add a new Contact
  • Freshdesk

    Add Note to a Ticket

    Add an internal Note to a Ticket based on the Ticket ID
  • Freshdesk

    Reply to a Ticket

    Add a Response to an existing Ticket
  • Freshdesk

    Close a Ticket

    Change the Status of an existing ticket to "Closed"
  • Freshdesk

    Search Agents

    Search Agents using their email address or phone number
  • Freshdesk

    Search Contacts

    Search Contacts using their email address or phone number
  • Freshdesk

    Search Tickets

    Search Tickets using the Ticket ID
  • Freshdesk

    Update a Contact

    Update an existing Contact with their email address or phone number
  • Freshdesk

    Update Ticket

    Update an existing Ticket based on the Ticket ID
  • Zoho CRM

    Add or Update a Lead

    Creates a new Lead or updates an existing Lead
  • Zoho CRM

    Add or Update a Contact

    Creates a new Contact or updates an existing Contact
  • Zoho CRM

    Add a Task

    Creates a new Task
  • Zoho CRM

    Add or Update an Invoice

    Creates or updates an existing invoice
  • Zoho CRM

    Add Line Item To Invoice

    Add additional line items to an existing invoice
  • Zoho CRM

    Add or Update an Account

    Creates a new Account or updates an existing Account
  • Zoho CRM

    Add a Note

    add a note to an account,contact or deal
  • Zoho CRM

    Add or Update a Potential

    Creates a new Potential or updates an existing Potential
  • Zoho CRM

    Search Leads

    Searches for a lead based on Lead Id or Lead Email
  • Zoho CRM

    Add an Event

    Creates a new Event
  • Zoho CRM

    Add To Campaign

    adds contact or lead to specified campaign
  • Zoho CRM

    Search Invoices

    Searches for a invoices based on Invoice Id or Account Id
  • Zoho CRM

    Search Contacts

    Searches for a contact based on Contact Id or Contact Email
  • Zoho CRM

    Search Deals

    search deal based on deal name or deal id
  • Zoho CRM

    Search Accounts

    search account based on account name or account id
  • Zoho CRM

    Add or Update a Quote

    Creates or updates an existing quote
  • Zoho CRM

    Search Products

    search product based on product name or product id
  • Zoho CRM

    Search Tasks

    Searches for a contact based on Contact Id or Contact Email

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Typeform
Wufoo
Google Forms

Forms

Zoho CRM Workflow
Freshdesk Workflow
Slack
Google Hangouts Chat
Microsoft Teams

Collaboration

Connect Freshdesk and Zoho CRM with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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