App Holder
Google Sheets

Google Sheets and Zendesk Integration

Get notified on new tickets, gather customer data. Connect Google Sheets and Zendesk. Run workflows.

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Popular Integrations

  • Zendesk Google Sheets

    Add a Row in Google Sheets on a New Ticket in Zendesk

  • Google Sheets Zendesk

    Add a Ticket in Zendesk on a New Row in Google Sheets

  • Google Sheets Zendesk

    Add a Ticket in Zendesk on a New Row (old) in Google Sheets

  • Google Sheets Zendesk

    Add or Update a User / Agent in Zendesk on a New Row in Google Sheets

  • Zendesk Google Sheets

    Add a Row in Google Sheets on a New Post in Help Center in Zendesk

  • Zendesk Google Sheets

    Add a Row in Google Sheets on a Internal Note added to Ticket in Zendesk

  • Zendesk Google Sheets

    Add a Row in Google Sheets on a Agent replied to Ticket in Zendesk

  • Google Sheets Zendesk

    Add or Update a User / Agent in Zendesk on a New Row (old) in Google Sheets

Looking for something else?

Create your own Integration

Connect Google Sheets and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Google Sheets

    New Row

    Triggers when a new row is added in a worksheet (recommended)
  • Google Sheets

    New or Updated Row

    Triggers when a new Row is added or an existing Row is updated
  • Google Sheets

    New Spreadsheet

    Triggers when a Spreadsheet is created
  • Google Sheets

    New Worksheet

    Triggers when a Worksheet is created
  • Google Sheets

    New Row (old version)

    Triggers when a new row is added in a worksheet
  • Zendesk

    New Ticket

    Triggers when a new Ticket is created.
  • Zendesk

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
  • Zendesk

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
  • Zendesk

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.
  • Zendesk

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.
  • Zendesk

    New User/Agent

    Triggers when a new Customer or Agent is created.
  • Zendesk

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
  • Zendesk

    New Organization

    Triggers when a new Organization is created.
  • Zendesk

    New Group

    Triggers when a new Group is created.
  • Zendesk

    Updated Ticket

    Triggers when an existing Ticket is updated.
  • Zendesk

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk

    Add a Ticket

    Add a ticket.
  • Zendesk

    Add or Update a User / Agent

    Creates or updates a User / Agent.
  • Zendesk

    Search a Ticket

    Search for a Ticket.
  • Zendesk

    Add a Comment

    Adds a Comment to a Ticket.
  • Zendesk

    Add a Tag

    Adds a Tag to a Ticket.
  • Zendesk

    Update a Ticket

    Update a Ticket using the Ticket ID.
  • Zendesk

    Add an Organization

    Add a new Organization.
  • Zendesk

    Update an Organization

    Updates an Organization.
  • Zendesk

    Add a Comment to Post

    Add a Comment to the selected Post.
  • Zendesk

    Search Organizations

    Search Organizations using Organization ID or Name.
  • Zendesk

    Search a User/Agent

    Search for a User or an Agent
  • Zendesk

    Add a Post

    Add a Post to the Help Center.
  • Zendesk

    Search Posts

    Search Posts using Post ID or a Search Query.
  • Zendesk

    Change Ticket Status

    Change Status of a Ticket.
  • Zendesk

    Update a Post

    Update an existing Post in the Help Center.
  • Zendesk

    Search Groups

    Search Groups using Group ID or a Search Query.
  • Google Sheets

    Add Row

    Adds a new Row. Use this only if you have an issue with the other ‘Add Row’ action.
  • Google Sheets

    Add a Worksheet

    Adds a new Worksheet to a given Spreadsheet
  • Google Sheets

    Search Rows

    Searches a row based on column value
  • Google Sheets

    Update a Row

    Update a row in a given Worksheet based on row id
  • Google Sheets

    Add Row (older version)

    Adds a new row to a given Worksheet
  • Google Sheets

    Delete a Row

    Delete a Row from the specified Worksheet based on the Row ID

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Typeform
Wufoo
Google Forms

Forms

Google Sheets Workflow
Zendesk Workflow
Salesforce
HubSpot CRM
Microsoft Dynamics

CRM

Connect Google Sheets and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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