Intercom

Intercom and ServiceNow Integration

Boost efficiency of your internal processes and automate your operations in ServiceNow. Sync contact data, manage deal flow and automate your sales pipeline in Intercom. Do much more by connecting Intercom and ServiceNow.

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Popular Integrations

ServiceNow - New Record
Intercom - Create or Update User

Create or Update User in Intercom on a New Record in ServiceNow

Intercom - New User
ServiceNow - Add a Record

Add a Record in ServiceNow on a New User in Intercom

ServiceNow - New Record
Intercom - Create or Update Lead

Create or Update Lead in Intercom on a New Record in ServiceNow

Intercom - New Lead
ServiceNow - Add a Record

Add a Record in ServiceNow on a New Lead in Intercom

ServiceNow - Record Updated
Intercom - Create or Update User

Create or Update User in Intercom on a Record Updated in ServiceNow

Intercom -  New Conversation
ServiceNow - Add a Record

Add a Record in ServiceNow on a New Conversation in Intercom

ServiceNow - Record Updated
Intercom - Create or Update Lead

Create or Update Lead in Intercom on a Record Updated in ServiceNow

Intercom - New Lead
ServiceNow - Update a Record

Update a Record in ServiceNow on a New Lead in Intercom

Looking for something else?

Create your own Integration

Connect Intercom and ServiceNow the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • ServiceNow - New Record

    New Record

    Triggers when a record is created

  • ServiceNow - Record Updated

    Record Updated

    Triggers when a record is updated

  • Intercom - New Lead

    New Lead

    Triggers when a new lead is added

  • Intercom - New User

    New User

    Triggers when a new user is added

  • Intercom - Lead Converts to User

    Lead Converts to User

    Triggers when a lead is converted to user

  • Intercom - Lead Enters Email

    Lead Enters Email

    Triggers when an anonymous lead enters his email address

  • Intercom - Unattended Conversation

    Unattended Conversation

    Triggers when a conversation (either new or an existing), where the User is waiting for a reply for more than a specified amount of time.

  • Intercom - New Company

    New Company

    Triggers when a new Company is added

  • Intercom -  New Conversation

    New Conversation

    Triggers when a users starts a new conversation

  • Intercom - New Event

    New Event

    Triggers when a specified user event occurs

  • Intercom - Tag Added to a User

    Tag Added to a User

    Triggers when a new tag is added to a user

  • Intercom - New Reply from User

    New Reply from User

    Triggers when a user replies to conversation

  • Intercom - Conversation Closed

    Conversation Closed

    Triggers when a conversation is closed by an admin

  • Intercom - New Reply from Agent

    New Reply from Agent

    Triggers when an Agent replies to conversation

  • Intercom - Internal Note added to Conversation

    Internal Note added to Conversation

    Triggers when a admin adds a note to a conversation

  • Intercom - User Email Updated

    User Email Updated

    Triggers when a user updates their email address

  • Intercom - User Unsubscribed

    User Unsubscribed

    Triggers when a user unsubscribes from Intercom

  • Intercom - Conversation Assigned to Agent

    Conversation Assigned to Agent

    Triggers when a conversation is assigned to a specific agent

Do this

ACTIONS
  • Intercom - Create or Update User

    Create or Update User

    Add or Update a User

  • Intercom - Create or Update Lead

    Create or Update Lead

    Add or Update a Lead

  • Intercom - Add Note to Conversation

    Add Note to Conversation

    Add an internal note to a conversation

  • Intercom - Add Event to User

    Add Event to User

    Add an event that occured to a user

  • Intercom - Send Message to User

    Send Message to User

    Send a new message to a User, or reply to an existing conversation.

  • Intercom - Create Incoming Messages

    Create Incoming Messages

    Create a new message in your Intercom as if it is sent by a specified User.

  • Intercom - Add Note to User

    Add Note to User

    Add a note to a user (not conversation)

  • Intercom - Create or Update Company

    Create or Update Company

    Add or Update Company

  • Intercom - Search Leads

    Search Leads

    Search a lead in your intercom account

  • Intercom - Search Users

    Search Users

    Search a user in your intercom account

  • Intercom - Add Tag to User

    Add Tag to User

    Tag a user in your app

  • Intercom - Update User

    Update User

    Updates an User

  • Intercom - Search Conversations

    Search Conversations

    Search a conversation in your intercom account

  • ServiceNow - Add a Record

    Add a Record

    Add a record to the table

  • ServiceNow - Search a Record

    Search a Record

    Searches record

  • ServiceNow - Update a Record

    Update a Record

    Update a record in the table

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Intercom and ServiceNow with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Typeform
Google Forms
Zoho Forms

Forms

ServiceNow Workflow

ServiceNow

Intercom Workflow

Intercom

Mailchimp
AWeber
GetResponse

Marketing

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How to integrate ServiceNow & Intercom?

  1. Step 1: Connect Intercom & ServiceNow with Automate.io
  2. Step 2: Select the trigger event that starts the data flow
  3. Step 3: Select the action app where the data should go
  4. Step 4: Map the data fields using the drag-drop interface

You are done. Automate.io will take care of the rest.

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