Jira
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Jira and Jira Service Desk Integration

Easily automate the management of your tickets, agents and users in Jira Service Desk. Stay on top of your task list by automatically creating, updating and organizing them in Jira. Do much more by connecting Jira and Jira Service Desk.

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Popular Integrations

  • Jira Service Desk - New Customer Request
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    Jira - Add Issue

    Add Issue in Jira on a New Customer Request in Jira Service Desk

  • Jira - New Issue
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    Jira Service Desk - Add Customer Request

    Add Customer Request in Jira Service Desk on a New Issue in Jira

  • Jira Service Desk - Updated Customer Request
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    Jira - Add Issue

    Add Issue in Jira on a Updated Customer Request in Jira Service Desk

  • Jira - New Sprint
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    Jira Service Desk - Add Customer Request

    Add Customer Request in Jira Service Desk on a New Sprint in Jira

  • Jira Service Desk - New Customer Request
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    Jira - Add Comment

    Add Comment in Jira on a New Customer Request in Jira Service Desk

  • Jira - New Issue
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    Jira Service Desk - Add Comment

    Add Comment in Jira Service Desk on a New Issue in Jira

  • Jira Service Desk - New Customer Request
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    Jira - Update Issue

    Update Issue in Jira on a New Customer Request in Jira Service Desk

  • Jira - New Sprint
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    Jira Service Desk - Add Comment

    Add Comment in Jira Service Desk on a New Sprint in Jira

Bruno R

Bruno R

Marketing

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“The best service for JIRA. I searched for a long time an automation service that worked perfectly with Atlassian JIRA, Automate.io was the only one that worked. I’m using it for Hubspot, JIRA, Zendesk, Mailchimp, Mandril, Google chat, Google Sheets And Gmail integration. It also has fast and efficient support.”

Looking for something else?

Create your own Integration

Connect Jira and Jira Service Desk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • Jira - New Issue

    New Issue

    Triggers when there is a new Issue (Admin access required)

  • Jira - New Sprint

    New Sprint

    Triggers when there is a new Sprint (Admin access required)

  • Jira - New Comment

    New Comment

    Triggers when a new comment is added to an issue (Admin access required)

  • Jira - New Project

    New Project

    Triggers when there is a new Project (Admin access required)

  • Jira - New User

    New User

    Triggers when a new user is added (Admin access required)

  • Jira - New Worklog

    New Worklog

    Triggers when a new Worklog is added to an issue (Admin access required)

  • Jira - Issue Updated

    Issue Updated

    Triggers when an Issue is updated (Admin access required)

  • Jira - Worklog Updated

    Worklog Updated

    Triggers when a new Worklog is added to an issue (Admin access required)

  • Jira - Issue Status Changed

    Issue Status Changed

    Triggers when status of an Issue is changed (Admin access required)

  • Jira Service Desk - New Customer Request

    New Customer Request

    Triggers when a new customer request is added

  • Jira Service Desk - Updated Customer Request

    Updated Customer Request

    Triggers when an existing customer request is updated

Do this

ACTIONS
  • Jira Service Desk - Add Customer Request

    Add Customer Request

    Adds a new customer request in Jira Service Desk

  • Jira Service Desk - Add Customer

    Add Customer

    Adds a new customer in Jira Service Desk

  • Jira Service Desk - Add Comment

    Add Comment

    Adds a comment for an Issue in Jira Service Desk

  • Jira Service Desk - Search Customer

    Search Customer

    Searches customers by Email or Customer Name

  • Jira Service Desk - Search Customer Request

    Search Customer Request

    Searches customer requests by Issue Key, Issue Id or Keyword

  • Jira Service Desk - Search Article

    Search Article

    Search for Articles in the Project. Works only when Atlassian Confluence is linked to JIRA Service Desk

  • Jira - Add Issue

    Add Issue

    Creates a new Issue

  • Jira - Search Issue

    Search Issue

    Search for an Issue

  • Jira - Add Comment

    Add Comment

    Add comment for an Issue

  • Jira - Update Issue

    Update Issue

    Updates an Issue

  • Jira - Search User

    Search User

    Search for a user

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Jira and Jira Service Desk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Slack
Google Meet
Cisco Webex Teams

Collaboration

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Jira Workflow

Jira

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Jira Service Desk Workflow

Jira Service Desk

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Salesforce
LivePerson
Microsoft Dynamics

CRM

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