Jira

Jira and ServiceNow Integration

Boost efficiency of your internal processes and automate your operations in ServiceNow. Stay on top of your task list by automatically creating, updating and organizing them in Jira. Do much more by connecting Jira and ServiceNow.

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Popular Integrations

  • Jira - New Issue
    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New Issue in Jira

    Seamless communication between development and customer service teams is extremely crucial for effective product development. These teams need to work together and address quality issues, delivery delays, etc in as little time as possible.

    Save your teams from that hassle with this readymade integration between ServiceNow & Jira and make your life a lot easier. It’s time to let go of manual work & focus on growing your business.

    This integration will add a record to a table in ServiceNow automatically whenever a new issue is created in Jira. You need not waste any more time with manual efforts to keep them updated on the priorities. You can sit back and let the automation do the work for you. Just connect your ServiceNow & Jira accounts in Automate.io, activate this Bot and you are done!

    How it works?

    • 1

      This Bot runs whenever there is a new issue on Jira

    • 2

      A new record will be added to the specified ServiceNow table

    Show More
  • ServiceNow - New Record
    Jira - Add Issue

    Add a New Issue in Jira on a New Record in ServiceNow

    Keeping your sales, support, and development teams on the same page can be challenging. They need to be updated in real-time about customer issues, tickets, etc.

    This readymade integration template between ServiceNow & Jira will make can make that happen for you. With this integration, you need not waste any more time with manual efforts to keep them updated on the priorities. It’s time to let go of manual work & focus on growing your business.

    This integration will create a new issue on Jira automatically whenever there is a new record to a particular table in ServiceNow. You can customize the integration by mapping the fields that you want from ServiceNow to Jira. Just sit back and let this automation do the work for you. Connect your ServiceNow & Jira accounts in Automate.io, activate this Bot and you are done!

    How it works?

    • 1

      This Bot runs whenever there is a new record on ServiceNow

    • 2

      A new issue will be created on Jira

    Show More
  • Jira - New Sprint
    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New Sprint in Jira

  • Jira - New Comment
    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New Comment in Jira

  • Jira - New Sprint
    ServiceNow - Update a Record

    Update a Record in ServiceNow on a New Sprint in Jira

  • Jira - New Issue
    ServiceNow - Update a Record

    Update a Record in ServiceNow on a New Issue in Jira

  • ServiceNow - Record Updated
    Jira - Add Issue

    Add Issue in Jira on a Record Updated in ServiceNow

  • Jira - New User
    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New User in Jira

Bruno R

Marketing

★ ★ ★ ★ ★

“The best service for JIRA. I searched for a long time an automation service that worked perfectly with Atlassian JIRA, Automate.io was the only one that worked. I’m using it for Hubspot, JIRA, Zendesk, Mailchimp, Mandril, Google chat, Google Sheets And Gmail integration. It also has fast and efficient support.”

Looking for something else?


Create your own Integration

Connect Jira and ServiceNow the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • ServiceNow - New Record

    New Record

    Triggers when a record is created

  • ServiceNow - Record Updated

    Record Updated

    Triggers when a record is updated

  • Jira - New Issue

    New Issue

    Triggers when there is a new Issue (Admin access required)

  • Jira - New Sprint

    New Sprint

    Triggers when there is a new Sprint (Admin access required)

  • Jira - New Comment

    New Comment

    Triggers when a new comment is added to an issue (Admin access required)

  • Jira - New Project

    New Project

    Triggers when there is a new Project (Admin access required)

  • Jira - New User

    New User

    Triggers when a new user is added (Admin access required)

  • Jira - New Worklog

    New Worklog

    Triggers when a new Worklog is added to an issue (Admin access required)

  • Jira - Issue Updated

    Issue Updated

    Triggers when an Issue is updated (Admin access required)

  • Jira - Worklog Updated

    Worklog Updated

    Triggers when a new Worklog is added to an issue (Admin access required)

  • Jira - Issue Status Changed

    Issue Status Changed

    Triggers when status of an Issue is changed (Admin access required)

Do this

ACTIONS
  • Jira - Add Issue

    Add Issue

    Creates a new Issue

  • Jira - Search Issue

    Search Issue

    Search for an Issue

  • Jira - Add Comment

    Add Comment

    Add comment for an Issue

  • Jira - Update Issue

    Update Issue

    Updates an Issue

  • Jira - Search User

    Search User

    Search for a user

  • ServiceNow - Add a Record

    Add a Record

    Add a record to the table

  • ServiceNow - Search a Record

    Search a Record

    Searches record

  • ServiceNow - Update a Record

    Update a Record

    Update a record in the table

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Jira and ServiceNow with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Typeform
Google Forms
Zoho Forms

Forms

ServiceNow Workflow

ServiceNow

Jira Workflow

Jira

Slack
Google Meet
Google Hangouts Chat

Collaboration

Try Now

How to integrate Jira & ServiceNow in 3 mins?

  1. Step 1: Connect both ServiceNow and Jira by authenticating them on Automate.io platform.
  2. Step 2: Choose Jira and select one of its events as a “trigger” that’ll start the automation.
  3. Step 3: Select an “action” event from ServiceNow which will run every time the trigger event occurs.
  4. Step 4: Map the data fields between Jira and ServiceNow using the drag-drop interface.

You are done. Automate.io will take care of the rest.

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