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Mailchimp and Zendesk Integration

Easily automate the management of your tickets, agents and users in Zendesk. Gather leads, trigger automated emails and put your email marketing on autopilot in Mailchimp. Do much more by connecting Mailchimp and Zendesk.

Popular Integrations

  • Mailchimp - Updated Subscriber
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    Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent in Zendesk on a Updated Subscriber in Mailchimp

  • Mailchimp - New Subscriber
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    Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent in Zendesk on a New Subscriber in Mailchimp

  • Mailchimp - Updated Subscriber
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    Zendesk - Add a Ticket

    Add a Ticket in Zendesk on a Updated Subscriber in Mailchimp

  • Mailchimp - New Subscriber
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    Zendesk - Add a Ticket

    Add a Ticket in Zendesk on a New Subscriber in Mailchimp

  • Zendesk - New User/Agent
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    Mailchimp - Add or Update a Subscriber

    Add or Update a Subscriber in Mailchimp on a New User/Agent in Zendesk

  • Mailchimp - New Subscriber
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    Zendesk - Add a Comment

    Add a Comment in Zendesk on a New Subscriber in Mailchimp

  • Zendesk - New Ticket
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    Mailchimp - Add or Update a Subscriber

    Add or Update a Subscriber in Mailchimp on a New Ticket in Zendesk

  • Mailchimp - Updated Subscriber
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    Zendesk - Add a Comment

    Add a Comment in Zendesk on a Updated Subscriber in Mailchimp

Looking for something else?

Create your own Integration

Connect Mailchimp and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • Mailchimp - New Subscriber

    New Subscriber

    Triggers when a new Subscriber is added to specified List/Audience. Does not trigger for bulk imports.

  • Mailchimp - Updated Subscriber

    Updated Subscriber

    Triggers when a Subscriber in the specified List/Audience is Updated

  • Mailchimp - Email Opened

    Email Opened

    Triggers when a Member opens an Email in a specific Campaign

  • Mailchimp - Link Clicked

    Link Clicked

    Triggers when a Member clicks a link in a specific Campaign

  • Mailchimp - Campaign Sent

    Campaign Sent

    Triggers when an Email Campaign is Sent

  • Mailchimp - Subscriber Cleaned

    Subscriber Cleaned

    Triggers when a new Subscriber is cleaned from a List/Audience

  • Mailchimp - New Campaign

    New Campaign

    Triggers when a new Email Campaign is Created

  • Mailchimp - New Customer

    New Customer

    Triggers when a new Customer is added in an existing store

  • Mailchimp - New List/Audience

    New List/Audience

    Triggers when a new List/Audience is Created

  • Mailchimp - New Order

    New Order

    Triggers when a new Order is added in an existing store

  • Mailchimp - Unsubscription From Campaign

    Unsubscription From Campaign

    Triggers when a Subscriber unsubscribes from a Campaign

  • Mailchimp - Unsubscription From List/Audience

    Unsubscription From List/Audience

    Triggers when a List/Audience member Unsubscribes

  • Zendesk - New Ticket

    New Ticket

    Triggers when a new Ticket is created.

  • Zendesk - Agent replied to Ticket

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.

  • Zendesk - Internal Note added to Ticket

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.

  • Zendesk - New Post in Help Center

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.

  • Zendesk - New Ticket Form Submission

    New Ticket Form Submission

    Triggers when a Ticket is added from a ticket form submission

  • Zendesk - Ticket Status changed

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.

  • Zendesk - Tag added to Ticket

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.

  • Zendesk - New Comment added to Post

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.

  • Zendesk - New Group

    New Group

    Triggers when a new Group is created.

  • Zendesk - New Organization

    New Organization

    Triggers when a new Organization is created.

  • Zendesk - New User/Agent

    New User/Agent

    Triggers when a new Customer or Agent is created.

  • Zendesk - Ticket assigned to Agent

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.

  • Zendesk - Updated Ticket

    Updated Ticket

    Triggers when an existing Ticket is updated.

  • Zendesk - User replied to Ticket

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk - Add a Ticket

    Add a Ticket

    Add a ticket.

  • Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent

    Creates or updates a User / Agent.

  • Zendesk - Search a Ticket

    Search a Ticket

    Search for a Ticket.

  • Zendesk - Add a Comment

    Add a Comment

    Adds a Comment to a Ticket.

  • Zendesk - Add a Comment to Post

    Add a Comment to Post

    Add a Comment to the selected Post.

  • Zendesk - Add an Organization

    Add an Organization

    Add a new Organization.

  • Zendesk - Add a Post

    Add a Post

    Add a Post to the Help Center.

  • Zendesk - Add a Tag

    Add a Tag

    Adds a Tag to a Ticket.

  • Zendesk - Search Organizations

    Search Organizations

    Search Organizations using Organization ID or Name.

  • Zendesk - Search a User/Agent

    Search a User/Agent

    Search for a User or an Agent

  • Zendesk - Update an Organization

    Update an Organization

    Updates an Organization.

  • Zendesk - Update a Ticket

    Update a Ticket

    Update a Ticket using the Ticket ID.

  • Zendesk - Change Ticket Status

    Change Ticket Status

    Change Status of a Ticket.

  • Zendesk - Search Groups

    Search Groups

    Search Groups using Group ID or a Search Query.

  • Zendesk - Search Posts

    Search Posts

    Search Posts using Post ID or a Search Query.

  • Zendesk - Update a Post

    Update a Post

    Update an existing Post in the Help Center.

  • Mailchimp - Add or Update a Subscriber

    Add or Update a Subscriber

    Adds or Updates a Subscriber to a specified List/Audience

  • Mailchimp - Add Event

    Add Event

    Adds an Event to an existing Subscriber

  • Mailchimp - Add a Subscriber to Automation

    Add a Subscriber to Automation

    Adds an existing subscriber to an Automation. Please note that the Subscriber should be in the same list/audience associated with the Automation. Use 'Add or Update a Subscriber' action if you instead wish to trigger automation for new subscribers not in the list/audience

  • Mailchimp - Tag a Subscriber

    Tag a Subscriber

    Tag a Subscriber. Tags are specific to the selected List/Audience

  • Mailchimp - Add Customer to Store

    Add Customer to Store

    Adds a new Customer to an existing store.

  • Mailchimp - Add a List/Audience

    Add a List/Audience

    Create a new List/Audience

  • Mailchimp - Add Note to Subscriber

    Add Note to Subscriber

    Adds a Note to an existing Subscriber

  • Mailchimp - Add Order to Store

    Add Order to Store

    Adds a new Order to a specific Store.

  • Mailchimp - Add a Tag

    Add a Tag

    Creates a new Tag

  • Mailchimp - Get Subscriber Activity

    Get Subscriber Activity

    Get the Subscribers email open / click Activity for a Campaign

  • Mailchimp - Remove a Subscriber from Group

    Remove a Subscriber from Group

    Remove a Subscriber from a Group using the Subscriber's email address

  • Mailchimp - Unsubscribe from list

    Unsubscribe from list

    Removes Subscriber from the List/Audience

  • Mailchimp - Search Subscribers

    Search Subscribers

    Search for Subscriber in the specified List/Audience

  • Mailchimp - Create Campaign

    Create Campaign

    Creates a new Campaign in draft state.

  • Mailchimp - Remove Tag from Subscriber

    Remove Tag from Subscriber

    Remove a Tag from Subscriber

  • Mailchimp - Search Campaign

    Search Campaign

    Search a Campaign by Name or ID

  • Mailchimp - Remove a Subscriber from an Automation Email

    Remove a Subscriber from an Automation Email

    Remove a Subscriber from an Automation Email

  • Mailchimp - Search Customer

    Search Customer

    Search a Customer by Name or ID

  • Mailchimp - Search Tag

    Search Tag

    Search a Tag in a List/Audience

  • Mailchimp - Send Campaign

    Send Campaign

    Sends a draft Campaign

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Mailchimp and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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