Microsoft Excel
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Microsoft Excel and Zendesk Integration

Easily automate the management of your tickets, agents and users in Zendesk. Create new rows, search and update them in Microsoft Excel. Do much more by connecting Microsoft Excel and Zendesk.

Popular Integrations

  • Zendesk - New Ticket
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    Microsoft Excel - Add a Row

    Add a Row in Microsoft Excel on a New Ticket in Zendesk

  • Microsoft Excel - New Row
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    Zendesk - Add a Ticket

    Add a Ticket in Zendesk on a New Row in Microsoft Excel

  • Zendesk - Internal Note added to Ticket
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    Microsoft Excel - Add a Row

    Add a Row in Microsoft Excel on a Internal Note added to Ticket in Zendesk

  • Microsoft Excel - New Row
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    Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent in Zendesk on a New Row in Microsoft Excel

  • Zendesk - Agent replied to Ticket
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    Microsoft Excel - Add a Row

    Add a Row in Microsoft Excel on a Agent replied to Ticket in Zendesk

  • Zendesk - New Post in Help Center
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    Microsoft Excel - Add a Row

    Add a Row in Microsoft Excel on a New Post in Help Center in Zendesk

  • Zendesk - Ticket Status changed
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    Microsoft Excel - Add a Row

    Add a Row in Microsoft Excel on a Ticket Status changed in Zendesk

  • Zendesk - Tag added to Ticket
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    Microsoft Excel - Add a Row

    Add a Row in Microsoft Excel on a Tag added to Ticket in Zendesk

Looking for something else?

Create your own Integration

Connect Microsoft Excel and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • Microsoft Excel - New Row

    New Row

    Triggers when a new row is added to the specified spreadsheet

  • Zendesk - New Ticket

    New Ticket

    Triggers when a new Ticket is created.

  • Zendesk - Agent replied to Ticket

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.

  • Zendesk - Internal Note added to Ticket

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.

  • Zendesk - New Post in Help Center

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.

  • Zendesk - New Ticket Form Submission

    New Ticket Form Submission

    Triggers when a Ticket is added from a ticket form submission

  • Zendesk - Ticket Status changed

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.

  • Zendesk - Tag added to Ticket

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.

  • Zendesk - New Comment added to Post

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.

  • Zendesk - New Group

    New Group

    Triggers when a new Group is created.

  • Zendesk - New Organization

    New Organization

    Triggers when a new Organization is created.

  • Zendesk - New User/Agent

    New User/Agent

    Triggers when a new Customer or Agent is created.

  • Zendesk - Ticket assigned to Agent

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.

  • Zendesk - Updated Ticket

    Updated Ticket

    Triggers when an existing Ticket is updated.

  • Zendesk - User replied to Ticket

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk - Add a Ticket

    Add a Ticket

    Add a ticket.

  • Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent

    Creates or updates a User / Agent.

  • Zendesk - Search a Ticket

    Search a Ticket

    Search for a Ticket.

  • Zendesk - Add a Comment

    Add a Comment

    Adds a Comment to a Ticket.

  • Zendesk - Add a Comment to Post

    Add a Comment to Post

    Add a Comment to the selected Post.

  • Zendesk - Add an Organization

    Add an Organization

    Add a new Organization.

  • Zendesk - Add a Post

    Add a Post

    Add a Post to the Help Center.

  • Zendesk - Add a Tag

    Add a Tag

    Adds a Tag to a Ticket.

  • Zendesk - Search Organizations

    Search Organizations

    Search Organizations using Organization ID or Name.

  • Zendesk - Search a User/Agent

    Search a User/Agent

    Search for a User or an Agent

  • Zendesk - Update an Organization

    Update an Organization

    Updates an Organization.

  • Zendesk - Update a Ticket

    Update a Ticket

    Update a Ticket using the Ticket ID.

  • Zendesk - Change Ticket Status

    Change Ticket Status

    Change Status of a Ticket.

  • Zendesk - Search Groups

    Search Groups

    Search Groups using Group ID or a Search Query.

  • Zendesk - Search Posts

    Search Posts

    Search Posts using Post ID or a Search Query.

  • Zendesk - Update a Post

    Update a Post

    Update an existing Post in the Help Center.

  • Microsoft Excel - Add a Row

    Add a Row

    Adds a new row to the end of the selected worksheet.NOTE: This action doesn't support personal Outlook accounts as they are currently NOT supported by the beta API for Microsoft Excel Online

  • Microsoft Excel - Update a Row

    Update a Row

    Updates a row in the selected worksheet.NOTE: This action doesn't support personal Outlook accounts as they are currently NOT supported by the beta API for Microsoft Excel Online

  • Microsoft Excel - Search Rows

    Search Rows

    Searches a specific column in a specific sheet for a value and returns the first row where the value is found

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Microsoft Excel and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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