Microsoft Teams
arrows-integration

Microsoft Teams and ServiceNow Integration

Boost efficiency of your internal processes and automate your operations in ServiceNow. Send instant messages to users or channels in Microsoft Teams. Do much more by connecting Microsoft Teams and ServiceNow.

Quickly get started with the most popular workflow - Get notifications in Microsoft Teams on new records in ServiceNow or explore other prebuilt bot template Automate Microsoft Teams and ServiceNow in under 3 minutes and save yourself hours every week.

Get Started

Popular Integrations

  • ServiceNow - New Record
    arrows
    Microsoft Teams - Send a Channel Message

    Get notifications in Microsoft Teams on new records in ServiceNow

    This ServiceNow to Microsoft Teams integration automatically notifies you of new ServiceNow incidents, problems, or records in your Microsoft Teams channel. It automatically sends a message on Microsoft Teams every time there is a new record in a specific ServiceNow table.

    This integration also comes with a readymade notification message that informs about the new ServiceNow record. However, you can change it or map additional fields from the ServiceNow table to send detailed notifications. The fields in ServiceNow will be the column names in that ServiceNow table.

    Once you’ve set up the integration, a whole new way of collaboration happens within your team and improves productivity.

    How it works?

    • 1

      This Bot runs whenever there is a new record in ServiceNow.

    • 2

      Automate.io sends a message to the selected Microsoft Teams channel.

    7WsHIiD_rEI
    Show More
  • Microsoft Teams - New Channel Message
    arrow
    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New Channel Message in Microsoft Teams

  • Microsoft Teams - New Channel Message
    arrow
    ServiceNow - Update a Record

    Update a Record in ServiceNow on a New Channel Message in Microsoft Teams

  • ServiceNow - New Record
    arrow
    Microsoft Teams - Send a Chat Message

    Send a Chat Message in Microsoft Teams on a New Record in ServiceNow

  • ServiceNow - Record Updated
    arrow
    Microsoft Teams - Send a Channel Message

    Send a Channel Message in Microsoft Teams on a Record Updated in ServiceNow

  • ServiceNow - Record Updated
    arrow
    Microsoft Teams - Send a Chat Message

    Send a Chat Message in Microsoft Teams on a Record Updated in ServiceNow

Looking for something else?


Create your own Integration

Connect Microsoft Teams and ServiceNow the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • ServiceNow - New Record

    New Record

    Triggers when a record is created

  • ServiceNow - Record Updated

    Record Updated

    Triggers when a record is updated

  • Microsoft Teams - New Channel Message

    New Channel Message

    Triggers when a new Message is Posted to a selected Channel

Do this

ACTIONS
  • Microsoft Teams - Send a Chat Message

    Send a Chat Message

    Send a new Chat Message

  • Microsoft Teams - Send a Channel Message

    Send a Channel Message

    Send a Message to a selected channel

  • Microsoft Teams - Create a Channel

    Create a Channel

    Create a new Channel in Microsoft Teams

  • ServiceNow - Add a Record

    Add a Record

    Add a record to the table

  • ServiceNow - Search a Record

    Search a Record

    Searches record

  • ServiceNow - Update a Record

    Update a Record

    Update a record in the table

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Microsoft Teams and ServiceNow with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Typeform
Zoho Forms
Google Forms

Forms

arrows
ServiceNow Workflow

ServiceNow

arrows
Microsoft Teams Workflow

Microsoft Teams

arrows
Wrike
ClickUp
Notion

Project Management

Try Now

Why Automate.io?

iPaaS products that connect multiple apps have been costly and complicated to use. Automate.io brings the same power to small businesses at economical price so you can automate away your tedious & repetitive tasks once and for all.

Rated 4.8 out of 5 on
g2

Easy

No coding. Easy to use drag and drop interface designed keeping non-technical users in mind.

Trusted Worldwide

Used by 30,000+ organizations from 93 countries, from small businesses to Fortune 500.

Secure & Reliable

Runs on secure HTTPS and all sensitive data is stored using powerful encryption format.

Automate Work. Have Fun!

Say goodbye to those busy days.

Get Started for FREE

No credit card required.

have fun have fun have fun