Create new Zendesk tickets and send messages. Sync contact data and automate sales activity in Pipedrive. Do much more by connecting Pipedrive and Zendesk.
Add an Activity in Pipedrive on a New Ticket in Zendesk
Add or Update a User / Agent in Zendesk on a New Person in Pipedrive
Add a Note in Pipedrive on a New Ticket in Zendesk
Add a Product to a Deal in Pipedrive on a New Ticket in Zendesk
Add a Ticket in Zendesk on a New Person in Pipedrive
Add or Update a Person in Pipedrive on a New Ticket in Zendesk
Add or Update a Person in Pipedrive on a New User/Agent in Zendesk
Add a Comment in Zendesk on a New Activity in Pipedrive
Looking for something else?
Connect Pipedrive and Zendesk the way you want. Start by selecting the trigger and action events listed here.
Updated Deal
Triggers when an existing Deal is updated
Won Deal
Triggers when a Deal is won
New Activity
Triggers on new Activity linked to a Person, an Organization or a Deal
New Deal
Triggers when a new Deal is created
New Person
Triggers when a new Person is added
New Product
Triggers when a new Product is created
Lost Deal
Triggers when a Deal is lost
Deal enters a stage
Triggers when a Deal enters a particular Stage
Updated Person
Triggers when an existing Person's details are updated
New Organization
Triggers when a new Organization is added
Updated Organization
Triggers when an existing Organization's details are updated
New Note
Triggers when a new Note is added to a Person, an Organization or a Deal
New Ticket
Triggers when a new Ticket is created.
Agent replied to Ticket
Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
Internal Note added to Ticket
Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
Tag added to Ticket
Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
Ticket Status changed
Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
New Post in Help Center
Triggers when a new Post is published in the Help Center.
New Comment added to Post
Triggers when a Comment is added to the selected Post.
New User/Agent
Triggers when a new Customer or Agent is created.
Ticket assigned to Agent
Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
New Organization
Triggers when a new Organization is created.
New Group
Triggers when a new Group is created.
Updated Ticket
Triggers when an existing Ticket is updated.
User replied to Ticket
Triggers when a User replies to a Ticket. Needs Zendesk admin access.
Add a Ticket
Add a ticket.
Add or Update a User / Agent
Creates or updates a User / Agent.
Search a Ticket
Search for a Ticket.
Add a Comment
Adds a Comment to a Ticket.
Add a Tag
Adds a Tag to a Ticket.
Update a Ticket
Update a Ticket using the Ticket ID.
Add an Organization
Add a new Organization.
Update an Organization
Updates an Organization.
Add a Comment to Post
Add a Comment to the selected Post.
Search Organizations
Search Organizations using Organization ID or Name.
Search a User/Agent
Search for a User or an Agent
Add a Post
Add a Post to the Help Center.
Search Posts
Search Posts using Post ID or a Search Query.
Change Ticket Status
Change Status of a Ticket.
Update a Post
Update an existing Post in the Help Center.
Search Groups
Search Groups using Group ID or a Search Query.
Add an Activity
Add new Activity linked to a Deal, Person or Organization
Add or Update a Person
Add or Update a Person using their Name
Add a Deal
Add a Deal using its title
Add a Note
Add a Note to a Person, Deal or Organization
Add an Organization
Add an Organization using its Name
Update an Organization
Update an existing Organization using Organization Id
Add a Product to a Deal
Add a Product to an existing Deal using the Deal ID.If the Product does not exist,a new Product is created
Update Deal
Update a Deal using its Deal ID
Get Deal(s) for Contact
Get Deal(s) for specified Person
Get Contact(s) for Deal
Get Contact(s) for specified Deal
Search an Organization
Search for an Organisation based on Pipedrive ID of the Organization or Organization name
Search a Person
Search for a Person based on Pipedrive ID of Person or Email Address or Name of the Person
Search a Deal
Search for a Deal based on Pipedrive ID of the Deal or Deal Name
Search Users
Search for a User based on Pipedrive ID of User or Email Address or Name of the User
Search Products
Search Products using the Product ID or Product nameCreate your custom integration by selecting the Trigger event and Action to be performed.
Forms
Collaboration
Connect Pipedrive and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.
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