Podio

Podio and Zendesk Integration

Easily automate the management of your tickets, agents and users in Zendesk. Stay on top of your task list by automatically creating, updating and organizing them in Podio. Do much more by connecting Podio and Zendesk.

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Popular Integrations

Zendesk - New Ticket
Podio - Add an Item

Add an Item in Podio on a New Ticket in Zendesk

Podio - New Item Created
Zendesk - Add a Ticket

Add a Ticket in Zendesk on a New Item Created in Podio

Zendesk - New Ticket
Podio - Add a Task

Add a Task in Podio on a New Ticket in Zendesk

Podio - New Item Created
Zendesk - Add or Update a User / Agent

Add or Update a User / Agent in Zendesk on a New Item Created in Podio

Zendesk - New Ticket
Podio - Add a Status

Add a Status in Podio on a New Ticket in Zendesk

Zendesk - New Post in Help Center
Podio - Add an Item

Add an Item in Podio on a New Post in Help Center in Zendesk

Zendesk - Internal Note added to Ticket
Podio - Add an Item

Add an Item in Podio on a Internal Note added to Ticket in Zendesk

Zendesk - Agent replied to Ticket
Podio - Add an Item

Add an Item in Podio on a Agent replied to Ticket in Zendesk

Looking for something else?

Create your own Integration

Connect Podio and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • Podio - New Item Created

    New Item Created

    Triggers when new item is created in the selected application

  • Podio - New Task Created

    New Task Created

    Triggers when new shared task is created

  • Podio - New Comment Added

    New Comment Added

    Triggers when new comment is added in the selected application

  • Podio - New Member Added

    New Member Added

    Triggers when new member is added to a space

  • Podio - New Status Posted

    New Status Posted

    Triggers when new status is posted by any user in the Workspace

  • Podio - Tag Added to an Item

    Tag Added to an Item

    Triggers when a tag is added to any Item in the selected application

  • Podio - Item Deleted

    Item Deleted

    Triggers when new item is deleted in the selected application

  • Podio - Member Removed

    Member Removed

    Triggers when a member is removed from the selected space

  • Zendesk - New Ticket

    New Ticket

    Triggers when a new Ticket is created.

  • Zendesk - Agent replied to Ticket

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.

  • Zendesk - Internal Note added to Ticket

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.

  • Zendesk - Tag added to Ticket

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.

  • Zendesk - Ticket Status changed

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.

  • Zendesk - New Post in Help Center

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.

  • Zendesk - New Comment added to Post

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.

  • Zendesk - New User/Agent

    New User/Agent

    Triggers when a new Customer or Agent is created.

  • Zendesk - Ticket assigned to Agent

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.

  • Zendesk - New Organization

    New Organization

    Triggers when a new Organization is created.

  • Zendesk - New Group

    New Group

    Triggers when a new Group is created.

  • Zendesk - Updated Ticket

    Updated Ticket

    Triggers when an existing Ticket is updated.

  • Zendesk - User replied to Ticket

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk - Add a Ticket

    Add a Ticket

    Add a ticket.

  • Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent

    Creates or updates a User / Agent.

  • Zendesk - Search a Ticket

    Search a Ticket

    Search for a Ticket.

  • Zendesk - Add a Comment

    Add a Comment

    Adds a Comment to a Ticket.

  • Zendesk - Add a Tag

    Add a Tag

    Adds a Tag to a Ticket.

  • Zendesk - Update a Ticket

    Update a Ticket

    Update a Ticket using the Ticket ID.

  • Zendesk - Add an Organization

    Add an Organization

    Add a new Organization.

  • Zendesk - Update an Organization

    Update an Organization

    Updates an Organization.

  • Zendesk - Add a Comment to Post

    Add a Comment to Post

    Add a Comment to the selected Post.

  • Zendesk - Search Organizations

    Search Organizations

    Search Organizations using Organization ID or Name.

  • Zendesk - Search a User/Agent

    Search a User/Agent

    Search for a User or an Agent

  • Zendesk - Add a Post

    Add a Post

    Add a Post to the Help Center.

  • Zendesk - Search Posts

    Search Posts

    Search Posts using Post ID or a Search Query.

  • Zendesk - Change Ticket Status

    Change Ticket Status

    Change Status of a Ticket.

  • Zendesk - Update a Post

    Update a Post

    Update an existing Post in the Help Center.

  • Zendesk - Search Groups

    Search Groups

    Search Groups using Group ID or a Search Query.

  • Podio - Add an Item

    Add an Item

    Adds a new item

  • Podio - Add a Task

    Add a Task

    Adds a new task

  • Podio - Update a Task

    Update a Task

    Updates a Task

  • Podio - Update an Item

    Update an Item

    Updates an item

  • Podio - Add a Status

    Add a Status

    Adds a new status

  • Podio - Search Items

    Search Items

    Finds an item

  • Podio - Search Apps

    Search Apps

    Finds an App

  • Podio - Search Members

    Search Members

    Finds a member

  • Podio - Search Spaces

    Search Spaces

    Finds a Workspace

  • Podio - Search Tasks

    Search Tasks

    Finds a Task

  • Podio - Complete a Task

    Complete a Task

    Completes a Task

  • Podio - Delete an Item

    Delete an Item

    Deletes an item

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Podio and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Slack
Google Hangouts Chat
Microsoft Teams

Collaboration

Podio Workflow

Podio

Zendesk Workflow

Zendesk

Salesforce
LivePerson
Microsoft Dynamics

CRM

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