Easily automate the management of your tickets, agents and users in Zendesk. Stay on top of your task list by automatically creating, updating and organizing them in Podio. Do much more by connecting Podio and Zendesk.
Looking for something else?
Connect Podio and Zendesk the way you want. Start by selecting the trigger and action events listed here.
New Item Created
Triggers when new item is created in the selected application
New Task Created
Triggers when new shared task is created
New Comment Added
Triggers when new comment is added in the selected application
New Member Added
Triggers when new member is added to a space
New Status Posted
Triggers when new status is posted by any user in the Workspace
Tag Added to an Item
Triggers when a tag is added to any Item in the selected application
Item Deleted
Triggers when new item is deleted in the selected application
Member Removed
Triggers when a member is removed from the selected space
New Ticket
Triggers when a new Ticket is created.
Agent replied to Ticket
Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
Internal Note added to Ticket
Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
Tag added to Ticket
Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
Ticket Status changed
Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
New Post in Help Center
Triggers when a new Post is published in the Help Center.
New Comment added to Post
Triggers when a Comment is added to the selected Post.
New User/Agent
Triggers when a new Customer or Agent is created.
Ticket assigned to Agent
Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
New Organization
Triggers when a new Organization is created.
New Group
Triggers when a new Group is created.
Updated Ticket
Triggers when an existing Ticket is updated.
User replied to Ticket
Triggers when a User replies to a Ticket. Needs Zendesk admin access.
Add a Ticket
Add a ticket.
Add or Update a User / Agent
Creates or updates a User / Agent.
Search a Ticket
Search for a Ticket.
Add a Comment
Adds a Comment to a Ticket.
Add a Tag
Adds a Tag to a Ticket.
Update a Ticket
Update a Ticket using the Ticket ID.
Add an Organization
Add a new Organization.
Update an Organization
Updates an Organization.
Add a Comment to Post
Add a Comment to the selected Post.
Search Organizations
Search Organizations using Organization ID or Name.
Search a User/Agent
Search for a User or an Agent
Add a Post
Add a Post to the Help Center.
Search Posts
Search Posts using Post ID or a Search Query.
Change Ticket Status
Change Status of a Ticket.
Update a Post
Update an existing Post in the Help Center.
Search Groups
Search Groups using Group ID or a Search Query.
Add an Item
Adds a new item
Add a Task
Adds a new task
Update a Task
Updates a Task
Update an Item
Updates an item
Add a Status
Adds a new status
Search Items
Finds an item
Search Apps
Finds an App
Search Members
Finds a member
Search Spaces
Finds a Workspace
Search Tasks
Finds a Task
Complete a Task
Completes a Task
Delete an Item
Deletes an item
Create your custom integration by selecting the Trigger event and Action to be performed.
Connect Podio and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.
Collaboration
Podio
Zendesk
CRM
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