Gmail
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Gmail and ServiceNow Integration

Boost efficiency of your internal processes and automate your operations in ServiceNow. Send automated emails, organize your inbox and search through conversations in Gmail. Do much more by connecting Gmail and ServiceNow.

Popular Integrations

  • ServiceNow - New Record
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    Gmail - Send an Email

    Send email notifications in Gmail for new ServiceNow records

    ServiceNow lets you manage your IT workflows, but effective management requires communication. If there is a high-priority incident, you need to notify your IT team as soon as possible so that they can jump on that immediately.

    Save your team with any delay in communication with this readymade ServiceNow to the Gmail integration template.

    With this integration, every time a record gets created in ServiceNow, an email will be automatically sent to the recipient of your choice. Depending on your ServiceNow table, you can map fields from ServiceNow to relevant fields in Gmail. This integration even lets you customize your email with a subject line and body.

    Just connect your ServiceNow and Gmail accounts in Automate.io, activate this Bot and you are done!

    How it works?

    • 1

      This Bot runs whenever there is a new record on ServiceNow.

    • 2

      An email will be sent on Gmail.

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  • Gmail - Labelled Conversation
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    ServiceNow - Add a Record

    Save Labeled emails from Gmail to ServiceNow records

    Do you wish to save all the important emails that come to you in ServiceNow? With this integration template, you can organize the labeled emails that you receive in Gmail to ServiceNow. You will never miss out on taking action on any critical email, and your team will always be up-to-date on their status.

    In this Gmail and ServiceNow Integration template, whenever you get a new email with a specific label, it automatically gets added as a record in ServiceNow. Additionally, you can map snippets from the labeled emails to Gmail to quickly understand the context of the email and take appropriate action on it.

    Just connect your Gmail and ServiceNow accounts to Automate.io, choose the data you want to map, activate the bot & you are done!

    How it works?

    • 1

      This bot runs when you get a new email with a specific label from your Gmail account.

    • 2

      The bot then automatically creates a record in your ServiceNow account with the data mapped from the email.

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  • Gmail - New Email
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    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New Email in Gmail

  • Gmail - New Email Sent
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    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New Email Sent in Gmail

  • Gmail - New Conversation
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    ServiceNow - Add a Record

    Add a Record in ServiceNow on a New Conversation in Gmail

  • Gmail - New Email
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    ServiceNow - Update a Record

    Update a Record in ServiceNow on a New Email in Gmail

  • Gmail - New Email Sent
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    ServiceNow - Update a Record

    Update a Record in ServiceNow on a New Email Sent in Gmail

  • Gmail - Starred Email
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    ServiceNow - Add a Record

    Add a Record in ServiceNow on a Starred Email in Gmail

Anthony

Anthony

Cloud Security Architect

★ ★ ★ ★ ★

“We were looking for a good auto-response system that could handle reply-to emails. I found this product and thought to myself "Nah... no way they could pull this off." Beholden to my surprise, they really did it! Product is working great and we can scale much faster now! I am so happy I found these guys!”

Looking for something else?


Create your own Integration

Connect Gmail and ServiceNow the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • ServiceNow - New Record

    New Record

    Triggers when a record is created

  • ServiceNow - Record Updated

    Record Updated

    Triggers when a record is updated

  • Gmail - New Email

    New Email

    Triggers when there is a new email. You can optionally provide a search criteria or folder/label.

  • Gmail - New Email Sent

    New Email Sent

    Triggers when there is a new email sent. You can optionally provide a search criteria or folder/label.

  • Gmail - New Conversation

    New Conversation

    Triggers when a new conversation (thread) starts.

  • Gmail - Labelled Conversation

    Labelled Conversation

    Triggers when you add a Label to an email conversation

  • Gmail - New Label Created

    New Label Created

    Triggers when a new Label is created

  • Gmail - Starred Email

    Starred Email

    Triggers when you Star a conversation or email received in the last 3 days

Do this

ACTIONS
  • Gmail - Send an Email

    Send an Email

    Send an Email from your account

  • Gmail - Add Label to Email

    Add Label to Email

    Add Label to an Email

  • Gmail - Archive an Email

    Archive an Email

    Archive a specific conversation

  • Gmail - Create new Label

    Create new Label

    Create a new Label

  • Gmail - Remove Label from Email

    Remove Label from Email

    Remove an existing Label(s) from a specific conversation

  • Gmail - Search an Email

    Search an Email

    Search Emails

  • Gmail - Search Label

    Search Label

    Search a Label by name

  • Gmail - Star an Email

    Star an Email

    Star a specific conversation

  • Gmail - Add a Draft

    Add a Draft

    Create a draft email in your account

  • Gmail - Check Email Reply

    Check Email Reply

    Checks if an email was replied to

  • Gmail - Reply to a Conversation

    Reply to a Conversation

    Send a Reply email in Conversation

  • ServiceNow - Add a Record

    Add a Record

    Add a record to the table

  • ServiceNow - Search a Record

    Search a Record

    Searches record

  • ServiceNow - Update a Record

    Update a Record

    Update a record in the table

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Gmail and ServiceNow with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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Zoho Forms
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Forms

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ServiceNow Workflow

ServiceNow

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Gmail Workflow

Gmail

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Salesforce Marketing Cloud

Marketing

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