ServiceNow and Slack Integration

Send instant messages to users or channels in Slack. Boost efficiency of your internal processes and automate your operations in ServiceNow. Do much more by connecting ServiceNow and Slack.

Popular Integrations

  • ServiceNow - New Record
    Slack - Send a Direct Message

    Quickly Notify on Slack upon a New Record in ServiceNow

    Are you having a hard time in quickly resolving service issues? This ServiceNow - Slack integration, will help you to instantly notify anyone on Slack, leading to resolve time going down dramatically!

    With this template, whenever a new record is created in ServiceNow, a direct message will be sent in Slack. What’s more, you can design the Slack message to be information rich and actionable!

    This integration template helps you sit back and let the automation do the work for you. Just connect your ServiceNow & Slack accounts in, activate this Bot and you are done.

    How it works?

    • 1

      This bot will work whenever a new record is created in ServiceNow.

    • 2

      Based on the data fields chosen by you, the bot sends a direct Slack message

    Show More
  • Slack - Get Data from Workflow
    ServiceNow - Add a Record

    Add a Record in ServiceNow on a Get Data from Workflow in Slack

  • ServiceNow - New Record
    Slack - Send a Channel Message

    Send a Channel Message in Slack on a New Record in ServiceNow

  • ServiceNow - Record Updated
    Slack - Send a Direct Message

    Send a Direct Message in Slack on a Record Updated in ServiceNow

Looking for something else?

Create your own Integration

Connect ServiceNow and Slack the way you want. Start by selecting the trigger and action events listed here.

When this happens

  • ServiceNow - New Record

    New Record

    Triggers when a record is created

  • ServiceNow - Record Updated

    Record Updated

    Triggers when a record is updated

  • Slack - Get Data from Workflow

    Get Data from Workflow

    Triggers when a Slack workflow gets executed. Save the bot setup and link your Slack workflow to this bot to run this.

Do this

  • Slack - Send a Direct Message

    Send a Direct Message

    Send a message to specified User as Slackbot

  • Slack - Send a Channel Message

    Send a Channel Message

    Send a message to public or private Group

  • Slack - Search a User

    Search a User

    Search for a User based on Email address or Username

  • Slack - Set a Reminder

    Set a Reminder

    Sets a Reminder

  • Slack - Set Status

    Set Status

    Set your status on slack

  • ServiceNow - Add a Record

    Add a Record

    Add a record to the table

  • ServiceNow - Search a Record

    Search a Record

    Searches record

  • ServiceNow - Update a Record

    Update a Record

    Update a record in the table

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect ServiceNow and Slack with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Zoho Forms
Google Forms


ServiceNow Workflow


Slack Workflow



Project Management

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