Product Overview
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Connect SurveyMonkey and Zendesk the way you want. Start by selecting the trigger and action events listed here.
New Survey Response
Triggers when a new response is added
New Survey
Triggers when a new survey is created
New Ticket
Triggers when a new Ticket is created.
Agent replied to Ticket
Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
Internal Note added to Ticket
Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
New Post in Help Center
Triggers when a new Post is published in the Help Center.
New Ticket Form Submission
Triggers when a Ticket is added from a ticket form submission
Ticket Status changed
Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
Tag added to Ticket
Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
New Comment added to Post
Triggers when a Comment is added to the selected Post.
New Group
Triggers when a new Group is created.
New Organization
Triggers when a new Organization is created.
New User/Agent
Triggers when a new Customer or Agent is created.
Ticket assigned to Agent
Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
Updated Ticket
Triggers when an existing Ticket is updated.
User replied to Ticket
Triggers when a User replies to a Ticket. Needs Zendesk admin access.
Add a Ticket
Add a ticket.
Add or Update a User / Agent
Creates or updates a User / Agent.
Search a Ticket
Search for a Ticket.
Add a Comment
Adds a Comment to a Ticket.
Add a Comment to Post
Add a Comment to the selected Post.
Add an Organization
Add a new Organization.
Add a Post
Add a Post to the Help Center.
Add a Tag
Adds a Tag to a Ticket.
Search Organizations
Search Organizations using Organization ID or Name.
Search a User/Agent
Search for a User or an Agent
Update an Organization
Updates an Organization.
Update a Ticket
Update a Ticket using the Ticket ID.
Change Ticket Status
Change Status of a Ticket.
Search Groups
Search Groups using Group ID or a Search Query.
Search Posts
Search Posts using Post ID or a Search Query.
Update a Post
Update an existing Post in the Help Center.
Create your custom integration by selecting the Trigger event and Action to be performed.
Connect SurveyMonkey and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.
SurveyMonkey
Zendesk
CRM
Collaboration
iPaaS products that connect multiple apps have been costly and complicated to use. Automate.io brings the same power to small businesses at economical price so you can automate away your tedious & repetitive tasks once and for all.
No coding. Easy to use drag and drop interface designed keeping non-technical users in mind.
Used by 30,000+ organizations from 93 countries, from small businesses to Fortune 500.
Runs on secure HTTPS and all sensitive data is stored using powerful encryption format.
“
The drag-and-drop interface makes setting up bots very easy. I was able to integrate the CRM I created in Airtable with Acuity Scheduling, Square, and Google Contacts. Now I don't have to quadruple-enter new clients. Yay! Kate, Founder
“
Their team is always responsive whenever I have any issues and answer usually right away or within a couple of hours. Whether it’s live chat or via video call, they always try to answer all of my questions and even go in to troubleshoot for me which saves so much time and energy. I have never seen customer support this responsive and helpful! Mia, Small Business Founder
Say goodbye to those busy days.
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