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SurveyMonkey and Zendesk Integration

Easily automate the management of your tickets, agents and users in Zendesk. Transfer survey data from SurveyMonkey to other apps with zero manual intervention. Do much more by connecting SurveyMonkey and Zendesk.

Popular Integrations

  • SurveyMonkey - New Survey Response
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    Zendesk - Add a Ticket

    Add a Ticket in Zendesk on a New Survey Response in SurveyMonkey

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  • SurveyMonkey - New Survey Response
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    Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent in Zendesk on a New Survey Response in SurveyMonkey

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  • SurveyMonkey - New Survey Response
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    Zendesk - Add a Tag

    Add a Tag in Zendesk on a New Survey Response in SurveyMonkey

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  • SurveyMonkey - New Survey Response
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    Zendesk - Add a Comment

    Add a Comment in Zendesk on a New Survey Response in SurveyMonkey

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  • SurveyMonkey - New Survey Response
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    Zendesk - Add a Comment to Post

    Add a Comment to Post in Zendesk on a New Survey Response in SurveyMonkey

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  • SurveyMonkey - New Survey Response
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    Zendesk - Update a Ticket

    Update a Ticket in Zendesk on a New Survey Response in SurveyMonkey

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  • SurveyMonkey - New Survey Response
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    Zendesk - Add a Post

    Add a Post in Zendesk on a New Survey Response in SurveyMonkey

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Looking for something else?

Create your own Integration

Connect SurveyMonkey and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • SurveyMonkey - New Survey Response

    New Survey Response

    Triggers when a new response is added

  • SurveyMonkey - New Survey

    New Survey

    Triggers when a new survey is created

  • Zendesk - New Ticket

    New Ticket

    Triggers when a new Ticket is created.

  • Zendesk - Agent replied to Ticket

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.

  • Zendesk - Internal Note added to Ticket

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.

  • Zendesk - New Post in Help Center

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.

  • Zendesk - New Ticket Form Submission

    New Ticket Form Submission

    Triggers when a Ticket is added from a ticket form submission

  • Zendesk - Ticket Status changed

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.

  • Zendesk - Tag added to Ticket

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.

  • Zendesk - New Comment added to Post

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.

  • Zendesk - New Group

    New Group

    Triggers when a new Group is created.

  • Zendesk - New Organization

    New Organization

    Triggers when a new Organization is created.

  • Zendesk - New User/Agent

    New User/Agent

    Triggers when a new Customer or Agent is created.

  • Zendesk - Ticket assigned to Agent

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.

  • Zendesk - Updated Ticket

    Updated Ticket

    Triggers when an existing Ticket is updated.

  • Zendesk - User replied to Ticket

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk - Add a Ticket

    Add a Ticket

    Add a ticket.

  • Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent

    Creates or updates a User / Agent.

  • Zendesk - Search a Ticket

    Search a Ticket

    Search for a Ticket.

  • Zendesk - Add a Comment

    Add a Comment

    Adds a Comment to a Ticket.

  • Zendesk - Add a Comment to Post

    Add a Comment to Post

    Add a Comment to the selected Post.

  • Zendesk - Add an Organization

    Add an Organization

    Add a new Organization.

  • Zendesk - Add a Post

    Add a Post

    Add a Post to the Help Center.

  • Zendesk - Add a Tag

    Add a Tag

    Adds a Tag to a Ticket.

  • Zendesk - Search Organizations

    Search Organizations

    Search Organizations using Organization ID or Name.

  • Zendesk - Search a User/Agent

    Search a User/Agent

    Search for a User or an Agent

  • Zendesk - Update an Organization

    Update an Organization

    Updates an Organization.

  • Zendesk - Update a Ticket

    Update a Ticket

    Update a Ticket using the Ticket ID.

  • Zendesk - Change Ticket Status

    Change Ticket Status

    Change Status of a Ticket.

  • Zendesk - Search Groups

    Search Groups

    Search Groups using Group ID or a Search Query.

  • Zendesk - Search Posts

    Search Posts

    Search Posts using Post ID or a Search Query.

  • Zendesk - Update a Post

    Update a Post

    Update an existing Post in the Help Center.

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect SurveyMonkey and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

SurveyMonkey Workflow

SurveyMonkey

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Zendesk Workflow

Zendesk

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CRM

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Collaboration

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Learn More

SurveyMonkey Integration

SurveyMonkey

SurveyMonkey lets you create online surveys easily with pre-defined templates, send them to your audience, and analyze results.
Zendesk Integration

Zendesk

Zendesk is a popular multi-channel help desk software loaded with features for helpdesk automation, SLA management, support portal and more.

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