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Xero

Xero and Zendesk Integration

Get notified on new tickets, gather customer data. Connect Xero and Zendesk. Run workflows.

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Popular Integrations

  • Xero Zendesk

    Add or Update a User / Agent in Zendesk on a New or Modified Contact in Xero

  • Xero Zendesk

    Add a Ticket in Zendesk on a New or Modified Contact in Xero

  • Xero Zendesk

    Add a Comment in Zendesk on a New or Modified Contact in Xero

  • Zendesk Xero

    Add Or Update a Contact in Xero on a New User/Agent in Zendesk

  • Zendesk Xero

    Add Or Update a Contact in Xero on a New Ticket in Zendesk

  • Xero Zendesk

    Add a Comment to Post in Zendesk on a New or Modified Contact in Xero

  • Xero Zendesk

    Add a Post in Zendesk on a New or Modified Contact in Xero

  • Xero Zendesk

    Add a Comment in Zendesk on a New Payment in Xero

Looking for something else?

Create your own Integration

Connect Xero and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Xero

    New or Modified Contact

    Triggers when a new contact is created or an existing one is modified
  • Xero

    New Overpayment

    Triggers when a new overpayment is generated
  • Xero

    New Payment

    Triggers when a new payment is added to xero
  • Xero

    Invoice Status Change

    Triggers when a the status of the sales invoice changes to a particular value
  • Xero

    New Sales Invoice

    Triggers when a new sales invoice is added to xero
  • Xero

    New Invoice Line Item

    Triggers when there is a Invoice, for each line item. If there is an order with 5 line items, the Bot will run 5 times, each time with details of one line item.
  • Xero

    New Purchase Order

    Triggers when a new purchase order is added to xero
  • Xero

    Invoice Overdue

    Triggers when the invoice is overdue by a specified number of days
  • Xero

    New Bill

    Triggers when a new bill is added to xero
  • Zendesk

    New Ticket

    Triggers when a new Ticket is created.
  • Zendesk

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
  • Zendesk

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
  • Zendesk

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.
  • Zendesk

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.
  • Zendesk

    New User/Agent

    Triggers when a new Customer or Agent is created.
  • Zendesk

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
  • Zendesk

    New Organization

    Triggers when a new Organization is created.
  • Zendesk

    New Group

    Triggers when a new Group is created.
  • Zendesk

    Updated Ticket

    Triggers when an existing Ticket is updated.
  • Zendesk

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk

    Add a Ticket

    Add a ticket.
  • Zendesk

    Add or Update a User / Agent

    Creates or updates a User / Agent.
  • Zendesk

    Search a Ticket

    Search for a Ticket.
  • Zendesk

    Add a Comment

    Adds a Comment to a Ticket.
  • Zendesk

    Add a Tag

    Adds a Tag to a Ticket.
  • Zendesk

    Update a Ticket

    Update a Ticket using the Ticket ID.
  • Zendesk

    Add an Organization

    Add a new Organization.
  • Zendesk

    Update an Organization

    Updates an Organization.
  • Zendesk

    Add a Comment to Post

    Add a Comment to the selected Post.
  • Zendesk

    Search Organizations

    Search Organizations using Organization ID or Name.
  • Zendesk

    Search a User/Agent

    Search for a User or an Agent
  • Zendesk

    Add a Post

    Add a Post to the Help Center.
  • Zendesk

    Search Posts

    Search Posts using Post ID or a Search Query.
  • Zendesk

    Change Ticket Status

    Change Status of a Ticket.
  • Zendesk

    Update a Post

    Update an existing Post in the Help Center.
  • Zendesk

    Search Groups

    Search Groups using Group ID or a Search Query.
  • Xero

    Add Or Update a Contact

    Create or Update a Contact
  • Xero

    Search Contact

    Search A Contact Based On Contact ID Or Email Address
  • Xero

    Add a Payment

    Apply payments to approved AR and AP invoices
  • Xero

    Add a Sales Invoice

    Create a new Sales Invoice
  • Xero

    Add a Bill

    Creates a new Bill
  • Xero

    Add a Purchase Order

    creates a new purchase order
  • Xero

    Search Invoices

    search invoices based on invoice id or invoice number
  • Xero

    Add Line Item To Sales Invoice

    Add a new line item to an existing sales invoice
  • Xero

    Search An Item

    search a item/product with its name or id

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Salesforce
Microsoft Dynamics
LivePerson

CRM

Xero Workflow
Zendesk Workflow
Slack
Google Hangouts Chat
Microsoft Teams

Collaboration

Connect Xero and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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