Zendesk Integrations

Connect Zendesk with your favourite apps

Zendesk is a popular multi-channel help desk software loaded with features for helpdesk automation, SLA management, support portal and more.

Popular Zendesk Integrations

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Things You Can Do With Zendesk

Triggers

  • New Ticket

    Triggers when a new Ticket is created.
  • Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
  • Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
  • Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
  • Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
  • New Post in Help Center

    Triggers when a new Post is published in the Help Center.
  • New Comment added to Post

    Triggers when a Comment is added to the selected Post.
  • New User/Agent

    Triggers when a new Customer or Agent is created.
  • Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
  • New Organization

    Triggers when a new Organization is created.
  • New Group

    Triggers when a new Group is created.
  • Updated Ticket

    Triggers when an existing Ticket is updated.
  • User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Actions

  • Add a Ticket

    Add a ticket.
  • Add or Update a User / Agent

    Creates or updates a User / Agent.
  • Search a Ticket

    Search for a Ticket.
  • Add a Comment

    Adds a Comment to a Ticket.
  • Add a Tag

    Adds a Tag to a Ticket.
  • Update a Ticket

    Update a Ticket using the Ticket ID.
  • Add an Organization

    Add a new Organization.
  • Update an Organization

    Updates an Organization.
  • Add a Comment to Post

    Add a Comment to the selected Post.
  • Search Organizations

    Search Organizations using Organization ID or Name.
  • Search a User/Agent

    Search for a User or an Agent
  • Add a Post

    Add a Post to the Help Center.
  • Search Posts

    Search Posts using Post ID or a Search Query.
  • Change Ticket Status

    Change Status of a Ticket.
  • Update a Post

    Update an existing Post in the Help Center.
  • Search Groups

    Search Groups using Group ID or a Search Query.

Create Zendesk Workflows

Mailchimp
AWeber
HubSpot

Marketing

Zendesk Workflow
Salesforce
Microsoft Dynamics
LivePerson

CRM

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