Product Overview
Explore all the benefits and features of Automate.io
For a customer support team, one of the most critical factors of success is efficiency. If they have so many support tickets coming in, it can be chaotic to manage and address all of them on time. You could use a tool like Trello and track each new incoming ticket on a card. But why manually create a card on Trello for every new ticket on Zendesk? You already have so much on your plate.
Take the help of this readymade Zendesk to Trello integration template. When you turn on this integration, a card will be automatically created on Trello for every new ticket on Zendesk. And, to make the work of your support team easier, you can add additional details like ticket description, priority, due date, etc.
Connect your Zendesk and Trello accounts in this integration and turn it on. Automate.io will shoulder the grunt work for you.
1
This Bot runs whenever there is a new ticket in Zendesk.
2
Automate.io will create a card on the specified list in Trello.
Looking for something else?
Connect Trello and Zendesk the way you want. Start by selecting the trigger and action events listed here.
New Card
Triggers when a new Card is Created
Card Archived
Triggers when a card is archived
Card Due
Triggers a specified time before the card due time
Card Moved To List
Triggers when a card is moved to a selected list
New Notification
Triggers for a new Notification
New Comment
Triggers when there is a new Comment on the Card
New List
Triggers when a new List is created
Trigger via Trello Powerup
Triggers when you click on the Powerup Automate.io Bot on any card in a Trello Board. Be sure to add Automate.io Powerup to your board first.
Due Date Add/Updated On Card
Triggers when Due Date is added or updated to Card
New Checklist
Triggers when a new Checklist is added to a Card
Label added to Card
Triggers when a new label is added to a Card
Updated Card
Triggers when a card is updated
Checklist Item Completed
Triggers when a new checklist item gets marked as completed
New Activity
Triggers for a new activity in trello
New Member Added To Board
Triggers when a member is added to a board
New Member Added To Card
Triggers when a member is added to a card
New Label
Triggers for a new label in trello board
New Ticket
Triggers when a new Ticket is created.
Agent replied to Ticket
Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
Internal Note added to Ticket
Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
New Post in Help Center
Triggers when a new Post is published in the Help Center.
New Ticket Form Submission
Triggers when a Ticket is added from a ticket form submission
Ticket Status changed
Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
Tag added to Ticket
Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
New Comment added to Post
Triggers when a Comment is added to the selected Post.
New Group
Triggers when a new Group is created.
New Organization
Triggers when a new Organization is created.
New User/Agent
Triggers when a new Customer or Agent is created.
Ticket assigned to Agent
Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
Updated Ticket
Triggers when an existing Ticket is updated.
User replied to Ticket
Triggers when a User replies to a Ticket. Needs Zendesk admin access.
Add a Ticket
Add a ticket.
Add or Update a User / Agent
Creates or updates a User / Agent.
Search a Ticket
Search for a Ticket.
Add a Comment
Adds a Comment to a Ticket.
Add a Comment to Post
Add a Comment to the selected Post.
Add an Organization
Add a new Organization.
Add a Post
Add a Post to the Help Center.
Add a Tag
Adds a Tag to a Ticket.
Search Organizations
Search Organizations using Organization ID or Name.
Search a User/Agent
Search for a User or an Agent
Update an Organization
Updates an Organization.
Update a Ticket
Update a Ticket using the Ticket ID.
Change Ticket Status
Change Status of a Ticket.
Search Groups
Search Groups using Group ID or a Search Query.
Search Posts
Search Posts using Post ID or a Search Query.
Update a Post
Update an existing Post in the Help Center.
Add or Update a Card
Create a new Card or Update an existing Card
Add Checklist to a Card
Add a checklist to a specific card
Add a Comment
Add a Comment on a specific Card
Add a List
Create a new list in a specific board
Archive a Card
Archive a specific Card
Create Board
Creates a new board in your account
Create a Label
Create a new label
Search a Board
Search for a Board using Board Title or Board ID
Search a Card
Looks for a card that matches this exact text (case ignored)
Search a Label
Search labels in the mentioned board
Search a List
Search for a List using List Title or List ID
Add Item to a Checklist
Add an item to a specific checklist
Add Label to a Card
Add a Label to a specific Card
Add a Member to a Card
Add a Member to a specific Card
Move Card to a Board or List
Move a card to another list across boards
Search a Checklist
Search for a Checklist in a specific Card
Search a Member
Search for a Member using email or username
Close Board
Closes a specified Board
Copy Card
Creates a copy of a specified card
Create Custom Field
Adds a custom field to the specified Board
Remove Label from a Card
Remove a Label from a specific Card
Search Checklist Item
Search for a Checklist Item in a specific Checklist
Update a Checklist Item
Mark Check List Item as complete / incomplete
Create your custom integration by selecting the Trigger event and Action to be performed.
Connect Trello and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.
Collaboration
Trello
Zendesk
CRM
iPaaS products that connect multiple apps have been costly and complicated to use. Automate.io brings the same power to small businesses at economical price so you can automate away your tedious & repetitive tasks once and for all.
No coding. Easy to use drag and drop interface designed keeping non-technical users in mind.
Used by 30,000+ organizations from 93 countries, from small businesses to Fortune 500.
Runs on secure HTTPS and all sensitive data is stored using powerful encryption format.
Say goodbye to those busy days.
Get Started for FREENo credit card required.
