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Trello and Zendesk Integration

Easily automate the management of your tickets, agents and users in Zendesk. Stay on top of your task list by automatically creating, updating and organizing them in Trello. Do much more by connecting Trello and Zendesk.

Popular Integrations

  • Zendesk - New Ticket
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    Trello - Add or Update a Card

    Create Trello cards for new tickets in Zendesk

    For a customer support team, one of the most critical factors of success is efficiency. If they have so many support tickets coming in, it can be chaotic to manage and address all of them on time. You could use a tool like Trello and track each new incoming ticket on a card. But why manually create a card on Trello for every new ticket on Zendesk? You already have so much on your plate.

    Take the help of this readymade Zendesk to Trello integration template. When you turn on this integration, a card will be automatically created on Trello for every new ticket on Zendesk. And, to make the work of your support team easier, you can add additional details like ticket description, priority, due date, etc.

    Connect your Zendesk and Trello accounts in this integration and turn it on. Automate.io will shoulder the grunt work for you.

    How it works?

    • 1

      This Bot runs whenever there is a new ticket in Zendesk.

    • 2

      Automate.io will create a card on the specified list in Trello.

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    Show More
  • Zendesk - New Ticket
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    Trello - Add a Comment

    Add a Comment in Trello on a New Ticket in Zendesk

  • Trello - New Card
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    Zendesk - Add a Comment

    Add a Comment in Zendesk on a New Card in Trello

  • Trello - New Card
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    Zendesk - Add a Post

    Add a Post in Zendesk on a New Card in Trello

  • Trello - New Card
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    Zendesk - Add a Comment to Post

    Add a Comment to Post in Zendesk on a New Card in Trello

  • Zendesk - New Post in Help Center
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    Trello - Add a Comment

    Add a Comment in Trello on a New Post in Help Center in Zendesk

  • Zendesk - Tag added to Ticket
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    Trello - Add or Update a Card

    Add or Update a Card in Trello on a Tag added to Ticket in Zendesk

  • Zendesk - New Ticket
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    Trello - Archive a Card

    Archive a Card in Trello on a New Ticket in Zendesk

Looking for something else?


Create your own Integration

Connect Trello and Zendesk the way you want. Start by selecting the trigger and action events listed here.

When this happens

TRIGGERS
  • Trello - New Card

    New Card

    Triggers when a new Card is Created

  • Trello - Card Archived

    Card Archived

    Triggers when a card is archived

  • Trello - Card Due

    Card Due

    Triggers a specified time before the card due time

  • Trello - Card Moved To List

    Card Moved To List

    Triggers when a card is moved to a selected list

  • Trello - New Notification

    New Notification

    Triggers for a new Notification

  • Trello - New Comment

    New Comment

    Triggers when there is a new Comment on the Card

  • Trello - New List

    New List

    Triggers when a new List is created

  • Trello - Trigger via Trello Powerup

    Trigger via Trello Powerup

    Triggers when you click on the Powerup Automate.io Bot on any card in a Trello Board. Be sure to add Automate.io Powerup to your board first.

  • Trello - Due Date Add/Updated On Card

    Due Date Add/Updated On Card

    Triggers when Due Date is added or updated to Card

  • Trello - New Checklist

    New Checklist

    Triggers when a new Checklist is added to a Card

  • Trello - Label added to Card

    Label added to Card

    Triggers when a new label is added to a Card

  • Trello - Updated Card

    Updated Card

    Triggers when a card is updated

  • Trello - Checklist Item Completed

    Checklist Item Completed

    Triggers when a new checklist item gets marked as completed

  • Trello - New Activity

    New Activity

    Triggers for a new activity in trello

  • Trello - New Member Added To Board

    New Member Added To Board

    Triggers when a member is added to a board

  • Trello - New Member Added To Card

    New Member Added To Card

    Triggers when a member is added to a card

  • Trello - New Label

    New Label

    Triggers for a new label in trello board

  • Zendesk - New Ticket

    New Ticket

    Triggers when a new Ticket is created.

  • Zendesk - Agent replied to Ticket

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.

  • Zendesk - Internal Note added to Ticket

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.

  • Zendesk - New Post in Help Center

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.

  • Zendesk - New Ticket Form Submission

    New Ticket Form Submission

    Triggers when a Ticket is added from a ticket form submission

  • Zendesk - Ticket Status changed

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.

  • Zendesk - Tag added to Ticket

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.

  • Zendesk - New Comment added to Post

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.

  • Zendesk - New Group

    New Group

    Triggers when a new Group is created.

  • Zendesk - New Organization

    New Organization

    Triggers when a new Organization is created.

  • Zendesk - New User/Agent

    New User/Agent

    Triggers when a new Customer or Agent is created.

  • Zendesk - Ticket assigned to Agent

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.

  • Zendesk - Updated Ticket

    Updated Ticket

    Triggers when an existing Ticket is updated.

  • Zendesk - User replied to Ticket

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk - Add a Ticket

    Add a Ticket

    Add a ticket.

  • Zendesk - Add or Update a User / Agent

    Add or Update a User / Agent

    Creates or updates a User / Agent.

  • Zendesk - Search a Ticket

    Search a Ticket

    Search for a Ticket.

  • Zendesk - Add a Comment

    Add a Comment

    Adds a Comment to a Ticket.

  • Zendesk - Add a Comment to Post

    Add a Comment to Post

    Add a Comment to the selected Post.

  • Zendesk - Add an Organization

    Add an Organization

    Add a new Organization.

  • Zendesk - Add a Post

    Add a Post

    Add a Post to the Help Center.

  • Zendesk - Add a Tag

    Add a Tag

    Adds a Tag to a Ticket.

  • Zendesk - Search Organizations

    Search Organizations

    Search Organizations using Organization ID or Name.

  • Zendesk - Search a User/Agent

    Search a User/Agent

    Search for a User or an Agent

  • Zendesk - Update an Organization

    Update an Organization

    Updates an Organization.

  • Zendesk - Update a Ticket

    Update a Ticket

    Update a Ticket using the Ticket ID.

  • Zendesk - Change Ticket Status

    Change Ticket Status

    Change Status of a Ticket.

  • Zendesk - Search Groups

    Search Groups

    Search Groups using Group ID or a Search Query.

  • Zendesk - Search Posts

    Search Posts

    Search Posts using Post ID or a Search Query.

  • Zendesk - Update a Post

    Update a Post

    Update an existing Post in the Help Center.

  • Trello - Add or Update a Card

    Add or Update a Card

    Create a new Card or Update an existing Card

  • Trello - Add Checklist to a Card

    Add Checklist to a Card

    Add a checklist to a specific card

  • Trello - Add a Comment

    Add a Comment

    Add a Comment on a specific Card

  • Trello - Add a List

    Add a List

    Create a new list in a specific board

  • Trello - Archive a Card

    Archive a Card

    Archive a specific Card

  • Trello - Create Board

    Create Board

    Creates a new board in your account

  • Trello - Create a Label

    Create a Label

    Create a new label

  • Trello - Search a Board

    Search a Board

    Search for a Board using Board Title or Board ID

  • Trello - Search a Card

    Search a Card

    Looks for a card that matches this exact text (case ignored)

  • Trello - Search a Label

    Search a Label

    Search labels in the mentioned board

  • Trello - Search a List

    Search a List

    Search for a List using List Title or List ID

  • Trello - Add Item to a Checklist

    Add Item to a Checklist

    Add an item to a specific checklist

  • Trello - Add Label to a Card

    Add Label to a Card

    Add a Label to a specific Card

  • Trello - Add a Member to a Card

    Add a Member to a Card

    Add a Member to a specific Card

  • Trello - Move Card to a Board or List

    Move Card to a Board or List

    Move a card to another list across boards

  • Trello - Search a Checklist

    Search a Checklist

    Search for a Checklist in a specific Card

  • Trello - Search a Member

    Search a Member

    Search for a Member using email or username

  • Trello - Close Board

    Close Board

    Closes a specified Board

  • Trello - Copy Card

    Copy Card

    Creates a copy of a specified card

  • Trello - Create Custom Field

    Create Custom Field

    Adds a custom field to the specified Board

  • Trello - Remove Label from a Card

    Remove Label from a Card

    Remove a Label from a specific Card

  • Trello - Search Checklist Item

    Search Checklist Item

    Search for a Checklist Item in a specific Checklist

  • Trello - Update a Checklist Item

    Update a Checklist Item

    Mark Check List Item as complete / incomplete

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Connect Trello and Zendesk with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

Slack
Google Meet
Cisco Webex Teams

Collaboration

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Trello Workflow

Trello

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Zendesk Workflow

Zendesk

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Salesforce
LivePerson
Microsoft Dynamics

CRM

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