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Connect Zendesk and Zendesk Sell the way you want. Start by selecting the trigger and action events listed here.
New Contact
Triggers when a new contact(person/company) is created.
New Deal
Triggers when a new deal is created
New Lead
Triggers when a new lead is added
Deal Enters Stage
Triggers when deal enters a specified stage
New Task
Triggers when a new task is created
Updated Contact
Triggers when an existing contact(person/company) is updated.
Updated Deal
Triggers when an existing deal is updated
Updated Lead
Triggers when an existing lead is updated
New Ticket
Triggers when a new Ticket is created.
New Ticket Form Submission
Triggers when a Ticket is added from a ticket form submission
Internal Note added to Ticket
Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
Tag added to Ticket
Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
Ticket Status changed
Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
New Post in Help Center
Triggers when a new Post is published in the Help Center.
Agent replied to Ticket
Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
New Comment added to Post
Triggers when a Comment is added to the selected Post.
New User/Agent
Triggers when a new Customer or Agent is created.
Ticket assigned to Agent
Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
New Organization
Triggers when a new Organization is created.
New Group
Triggers when a new Group is created.
Updated Ticket
Triggers when an existing Ticket is updated.
User replied to Ticket
Triggers when a User replies to a Ticket. Needs Zendesk admin access.
Add a Ticket
Add a ticket.
Add or Update a User / Agent
Creates or updates a User / Agent.
Search a Ticket
Search for a Ticket.
Add a Comment
Adds a Comment to a Ticket.
Add a Tag
Adds a Tag to a Ticket.
Update a Ticket
Update a Ticket using the Ticket ID.
Add an Organization
Add a new Organization.
Update an Organization
Updates an Organization.
Add a Comment to Post
Add a Comment to the selected Post.
Search Organizations
Search Organizations using Organization ID or Name.
Search a User/Agent
Search for a User or an Agent
Add a Post
Add a Post to the Help Center.
Search Posts
Search Posts using Post ID or a Search Query.
Change Ticket Status
Change Status of a Ticket.
Update a Post
Update an existing Post in the Help Center.
Search Groups
Search Groups using Group ID or a Search Query.
Add or Update a Person
Adds a new Person or update an existing Person
Add or Update a Deal
Adds a new deal or updates an existing deal
Add or Update a Lead
Adds a new lead or update an existing lead
Add or Update a Company
Adds a new Company or update an existing Company
Add Note
Adds a new note to a lead, deal or a contact
Search Contact
Search contact by Id, Name or Email
Search Deal
SSearch deal by Deal Id or Name
Search Lead
Search lead by Id, Name or Company Name
Create your custom integration by selecting the Trigger event and Action to be performed.
Connect Zendesk and Zendesk Sell with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.
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Zendesk Sell
Zendesk
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