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Zendesk

Zendesk and Zoho CRM Integration

Sync contact data and automate CRM actions. Connect Zendesk and Zoho CRM. Run workflows.

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Popular Integrations

  • Zoho CRM Zendesk

    Add or Update a User / Agent in Zendesk on a New Lead in Zoho CRM

  • Zoho CRM Zendesk

    Add or Update a User / Agent in Zendesk on a New Contact in Zoho CRM

  • Zendesk Zoho CRM

    Add a Note in Zoho CRM on a New Ticket in Zendesk

  • Zoho CRM Zendesk

    Add a Ticket in Zendesk on a New Contact in Zoho CRM

  • Zoho CRM Zendesk

    Add a Ticket in Zendesk on a New Lead in Zoho CRM

  • Zendesk Zoho CRM

    Add or Update a Lead in Zoho CRM on a New Ticket in Zendesk

  • Zendesk Zoho CRM

    Add or Update a Lead in Zoho CRM on a New User/Agent in Zendesk

  • Zendesk Zoho CRM

    Add or Update a Contact in Zoho CRM on a New Ticket in Zendesk

Looking for something else?

Create your own Integration

Connect Zendesk and Zoho CRM the way you want. Start by selecting the trigger and action events listed here.

When This Happens

TRIGGERS
  • Zoho CRM

    New Contact

    Triggers when a new contact is created
  • Zoho CRM

    New Lead

    Triggers when a new lead is created
  • Zoho CRM

    New Task

    Triggers when a new task is created
  • Zoho CRM

    Modified Lead

    Triggers when a lead is modified or a new lead is created
  • Zoho CRM

    Modified Potential

    Triggers when a potential is modfied
  • Zoho CRM

    New Account

    Triggers when a new account is created
  • Zoho CRM

    Modified Contact

    Triggers when a contact is modified or a new contact is created
  • Zoho CRM

    New Invoice

    Triggers When a new invoice is created
  • Zoho CRM

    New Invoice Line Item

    Triggers once for each line item of a new invoice
  • Zoho CRM

    New Potential

    Triggers when a new potential is created
  • Zoho CRM

    Modified Event

    Triggers when an event is modified
  • Zoho CRM

    Modified Task

    Triggers when a task is modified
  • Zoho CRM

    Modified Account

    Triggers when a contact is modified or a new contact is created
  • Zoho CRM

    New Quote

    Triggers When a new quote is created
  • Zoho CRM

    New Sales Order

    Triggers When a new sales order is created
  • Zoho CRM

    New Event

    Triggers When a new event is created
  • Zendesk

    New Ticket

    Triggers when a new Ticket is created.
  • Zendesk

    Agent replied to Ticket

    Triggers when an Agent or Admin replies to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Internal Note added to Ticket

    Triggers when an Internal Note is added to a Ticket. Needs Zendesk admin access.
  • Zendesk

    Tag added to Ticket

    Triggers when a Tag is added to Ticket. Needs Zendesk admin access.
  • Zendesk

    Ticket Status changed

    Triggers when the Status of a Ticket is changed or when a new Ticket is created with the selected Status. Needs Zendesk admin access.
  • Zendesk

    New Post in Help Center

    Triggers when a new Post is published in the Help Center.
  • Zendesk

    New Comment added to Post

    Triggers when a Comment is added to the selected Post.
  • Zendesk

    New User/Agent

    Triggers when a new Customer or Agent is created.
  • Zendesk

    Ticket assigned to Agent

    Triggers when a Ticket is assigned to an Agent. Needs Zendesk admin access.
  • Zendesk

    New Organization

    Triggers when a new Organization is created.
  • Zendesk

    New Group

    Triggers when a new Group is created.
  • Zendesk

    Updated Ticket

    Triggers when an existing Ticket is updated.
  • Zendesk

    User replied to Ticket

    Triggers when a User replies to a Ticket. Needs Zendesk admin access.

Do this

ACTIONS
  • Zendesk

    Add a Ticket

    Add a ticket.
  • Zendesk

    Add or Update a User / Agent

    Creates or updates a User / Agent.
  • Zendesk

    Search a Ticket

    Search for a Ticket.
  • Zendesk

    Add a Comment

    Adds a Comment to a Ticket.
  • Zendesk

    Add a Tag

    Adds a Tag to a Ticket.
  • Zendesk

    Update a Ticket

    Update a Ticket using the Ticket ID.
  • Zendesk

    Add an Organization

    Add a new Organization.
  • Zendesk

    Update an Organization

    Updates an Organization.
  • Zendesk

    Add a Comment to Post

    Add a Comment to the selected Post.
  • Zendesk

    Search Organizations

    Search Organizations using Organization ID or Name.
  • Zendesk

    Search a User/Agent

    Search for a User or an Agent
  • Zendesk

    Add a Post

    Add a Post to the Help Center.
  • Zendesk

    Search Posts

    Search Posts using Post ID or a Search Query.
  • Zendesk

    Change Ticket Status

    Change Status of a Ticket.
  • Zendesk

    Update a Post

    Update an existing Post in the Help Center.
  • Zendesk

    Search Groups

    Search Groups using Group ID or a Search Query.
  • Zoho CRM

    Add or Update a Lead

    Creates a new Lead or updates an existing Lead
  • Zoho CRM

    Add or Update a Contact

    Creates a new Contact or updates an existing Contact
  • Zoho CRM

    Add a Task

    Creates a new Task
  • Zoho CRM

    Add or Update an Invoice

    Creates or updates an existing invoice
  • Zoho CRM

    Add Line Item To Invoice

    Add additional line items to an existing invoice
  • Zoho CRM

    Add or Update an Account

    Creates a new Account or updates an existing Account
  • Zoho CRM

    Add a Note

    add a note to an account,contact or deal
  • Zoho CRM

    Add or Update a Potential

    Creates a new Potential or updates an existing Potential
  • Zoho CRM

    Search Leads

    Searches for a lead based on Lead Id or Lead Email
  • Zoho CRM

    Add an Event

    Creates a new Event
  • Zoho CRM

    Add To Campaign

    adds contact or lead to specified campaign
  • Zoho CRM

    Search Invoices

    Searches for a invoices based on Invoice Id or Account Id
  • Zoho CRM

    Search Contacts

    Searches for a contact based on Contact Id or Contact Email
  • Zoho CRM

    Search Deals

    search deal based on deal name or deal id
  • Zoho CRM

    Search Accounts

    search account based on account name or account id
  • Zoho CRM

    Add or Update a Quote

    Creates or updates an existing quote
  • Zoho CRM

    Search Products

    search product based on product name or product id
  • Zoho CRM

    Search Tasks

    Searches for a contact based on Contact Id or Contact Email

Let's Integrate

Create your custom integration by selecting the Trigger event and Action to be performed.

Run Workflows

Typeform
Wufoo
Google Forms

Forms

Zoho CRM Workflow
Zendesk Workflow
Slack
Google Hangouts Chat
Microsoft Teams

Collaboration

Connect Zendesk and Zoho CRM with your other apps and run workflows across them. Trigger workflows automatically when things happen in any of the apps.

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